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MS Office Forum / Outlook / Contacts / October 2005

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Unable to display the folder.

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KCatero - 12 Oct 2005 02:01 GMT
I keep getting an error that says "Unable to display the folder. Microsoft
Outlook could not access the specified folder location. The .DLL file for the
information service could not be found. MAPI was unable to load the
information service PSTPRX.DLL. Be sure the service is correctly installed
and configured."  I just updated to Office XP from 2000 Professional.  I
cannot do anything in outlook.
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Vince Averello [MVP-Outlook] - 12 Oct 2005 02:11 GMT
See if the info here helps:
http://support.microsoft.com/default.aspx?scid=kb;en-us;293058

>I keep getting an error that says "Unable to display the folder. Microsoft
> Outlook could not access the specified folder location. The .DLL file for
[quoted text clipped - 3 lines]
> and configured."  I just updated to Office XP from 2000 Professional.  I
> cannot do anything in outlook.
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