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MS Office Forum / Outlook / Contacts / October 2005downgrading from 2003 to 2002
I am replacing Outlook Student/Teacher 2003 with Office XP (2002) Outlook. The datafiles used with 2003 were migrated from 2000 so they are all compatible. My problem is that the contacts folder (which still contains all its entries) is not by default used for the address book. When I go to email accounts, view existing address book it already shows the outlook address book, but when I go to the properties of the contacts folder, it won't let me select it for use with the address book (the box is grayed out). What am I doing wrong? > I am replacing Outlook Student/Teacher 2003 with Office XP (2002) > Outlook. Why? > The datafiles used with 2003 were migrated from 2000 so they > are all compatible. My problem is that the contacts folder (which [quoted text clipped - 3 lines] > properties of the contacts folder, it won't let me select it for use > with the address book (the box is grayed out). What am I doing wrong? What you haven't done is add the Outlook Adress Book service to your mail profile or its connection to the Contacts folders has been damaged. Click Tools>E-mail Accounts>View or change existing directories or address books>Next. If the Outlook Address Book service is not there, click Add>Additonal Address Books>Next, select the OAB service, then click Next and Finish. You may have to stop and restart Outlook, but the "Show this folder as an e-mail Address Book" check box will be available then. If it is there, select it, click Remove, then Finish, stop and restart Outlook and add the OAB service in as above.  SignatureBrian Tillman I deleted Outlook Address Book from the existing address books. When I try to re-add it, I get the message "The account you have added is not fully configured. It might not work properly until re-configured correctly." The thing is, I did not add the account; it automatically configured itself from the existing datafiles when I uninstalled 2003 and installed XP. I have tried completely uninstalling Office XP and re-installing it. When I go to View address books, the Outlook address book is not there and I get the same message if I try to add it. > > I am replacing Outlook Student/Teacher 2003 with Office XP (2002) > > Outlook. [quoted text clipped - 18 lines] > is there, select it, click Remove, then Finish, stop and restart Outlook and > add the OAB service in as above. > I deleted Outlook Address Book from the existing address books. When > I try to re-add it, I get the message "The account you have added is [quoted text clipped - 5 lines] > address books, the Outlook address book is not there and I get the > same message if I try to add it. When downgrading, you should start with a new profile. See http://www.howto-outlook.com/Faq/newprofile.htm . You may also find this useful: http://www.howto-outlook.com/howto/downgradefromoutlook2003.htm SignatureBrian Tillman Setting up a new profile did the trick. Thanks for your assistance. > > I deleted Outlook Address Book from the existing address books. When > > I try to re-add it, I get the message "The account you have added is [quoted text clipped - 10 lines] > useful: > http://www.howto-outlook.com/howto/downgradefromoutlook2003.htm |
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