Email address changes don't really stick

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summer - 15 Oct 2005 22:48 GMT

I've changed a friends email address very carefully twice knowing that
maintaining changes has been difficult. I "saved and closed" and I clicked
"apply" but when I send an email, it returns the email as unsent and keeps
showing the old address.

When I look up the individual in my contacts list the address shows up
correctly in the two different places that I maintain the name and email
address but keeps sending to the wrong address. I find the "Contacts"
portion of Outlook difficult to work with.

Thanks for any help you can offer.

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Diane Poremsky [MVP] - 16 Oct 2005 02:12 GMT

Which version? It's either stored in the *.NK2 (ol2002/03) or the *.nick
(older versions) file - you can delete it from the *.NK2 but need to delete
the *.nick file.

http://www.outlook-tips.net/beginner/filepath.htm

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Diane Poremsky [MVP - Outlook]
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> I've changed a friends email address very carefully twice knowing that
> maintaining changes has been difficult. I "saved and closed" and I
[quoted text clipped - 8 lines]
>
> Thanks for any help you can offer.

Reply to this Message