Don't use the Add a New Customer command. Just close the item and then create a new contact.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> when i try to "close and add a new customer" on my custom form, the form
> opens with the previous data still on the form. how do i initialize the form
> to open with blank data in the fields