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MS Office Forum / Outlook / Contacts / October 2005

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I replaced my address book, how can outlook find it?

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Andy D - 25 Oct 2005 03:19 GMT
I bought a new laptop and transfered a copy of my outlook.pst file from my
old laptop to the new. The emails where copyied and the address book. But the
problem is when i type and email and try to access my contacts i get the
following message

"The address list could not be displayed. The contacts folder associated
with this address list is could not be opened: it may have been moved of
deleted, or you do not have permissions"

Can anyone help? Im usinf Outlook 2003

Thanks
Jocelyn Fiorello [MVP - Outlook] - 25 Oct 2005 05:15 GMT
This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken.  To fix
it, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click Next.  If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB.  Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed.  If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an E-mail
address book" box.  Make sure you restart Outlook after making these changes.

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Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
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> I bought a new laptop and transfered a copy of my outlook.pst file from my
> old laptop to the new. The emails where copyied and the address book. But the
[quoted text clipped - 8 lines]
>
> Thanks
 
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