OL2000 Simple Contact Use

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radioactive - 27 Oct 2005 17:32 GMT

I'm not sure how to appropriately phrase this, so hopefully the explanation
will be clear. A user here is using Outlook 2000, and he has it set up so
that he can simply type in one name for a contact (e.g. "Nancy") in a new
message and Outlook will recognize it, and underline it. He has asked me to
show him how to quickly make more of these types of entries into his Address
Book (I'm only assuming it's the PAB that holds these). I can't do it in
OL2003, which is what I'm running, and all my attempts on his computer so far
has just resulted in the entire name of the recipient showing up in the To:
field. The other odd thing is that the list of those people (haven't had
time to fiddle with it enough to name it correctly) shows all of their first
names, with an icon of what looks like 2 people overlapping. If this needs
more explanation, please let me know and I will do my best. He's a bigwig so
I'm trying to make him happy. Thanks.

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Brian Tillman - 27 Oct 2005 19:12 GMT

> I'm not sure how to appropriately phrase this, so hopefully the
> explanation will be clear. A user here is using Outlook 2000, and he
> has it set up so that he can simply type in one name for a contact
> (e.g. "Nancy") in a new message and Outlook will recognize it, and
> underline it.

This is part of the AutoResolution feature. Searching Outlook's Help.
"Check names" should show you information on the resolution process.

> He has asked me to show him how to quickly make more
> of these types of entries into his Address Book (I'm only assuming
> it's the PAB that holds these).

I would think it would be the Contacts folder.

> I can't do it in OL2003, which is
> what I'm running, and all my attempts on his computer so far has just
[quoted text clipped - 4 lines]
> overlapping. If this needs more explanation, please let me know and
> I will do my best. He's a bigwig so I'm trying to make him happy.

Click Tools>Options>E-mail Options>Advanced E-mail Options and check the
"Automatic name checking" box that's toward the bottom. This will allow him
to enter, say, "Mark" in the recipient field and when he tabs out of it,
Outlook will either resolve the name (solid underline) if it's unique. It
will use a red wavy line if there is more than one name that matches, and it
will us a green dashed underline if there are multiple matches and you've
used the name before. In either of these last two cases, right-click the
name to see the matches.

You can also enable autosuggestion (Tools>Options>E-mail Options>Advanced
E-mail Options>Suggest names while completing To, Cc, or Bcc). What happens
then is that when Outlook resolves an address uniquely (solid underline),
that name is added to a name cache. The next time you start typing in a
recipient (To, Cc, Bcc) field, Outlook will present to you a list of all
names you've resolved before that begin with the characters you've typed.

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Brian Tillman

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