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MS Office Forum / Outlook / Contacts / November 2005

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Contacts not showing up In OAB for outlook 2000 but is in outlook

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Rnesheim - 29 Oct 2005 00:18 GMT
After having to restore some mailboxes, the users are having the problem that
when they try to search for a person that is in their contact list, try and
view the contact when trying to add a address to an email by clicking the To
button or tries to view the conacts in the OAB it comes up blank, this only
happens when the user is using Outlook 2000, when they use Outlook 2003 its
fine.
And to head of the standard answer. Yes we have tried removing the OAB and
installing it back in, removing and putting back the check mark in the AOB
tab under properties for the contact list, we have tried to follow the
support article 287563, no differnece
Russ Valentine [MVP-Outlook] - 31 Oct 2005 23:21 GMT
Did you try creating a new profile?
Signature

Russ Valentine
[MVP-Outlook]

> After having to restore some mailboxes, the users are having the problem
> that
[quoted text clipped - 11 lines]
> tab under properties for the contact list, we have tried to follow the
> support article 287563, no differnece
Rnesheim - 02 Nov 2005 21:32 GMT
yes we tried on multible pcs, we also tried to delete the user completely and
then add it again, and we still had the same issue  

> Did you try creating a new profile?
> > After having to restore some mailboxes, the users are having the problem
[quoted text clipped - 12 lines]
> > tab under properties for the contact list, we have tried to follow the
> > support article 287563, no differnece
Russ Valentine [MVP-Outlook] - 02 Nov 2005 22:12 GMT
Haven't seen it. Might try asking in an Exchange group since this may well
be an Exchange issue.
Signature

Russ Valentine
[MVP-Outlook]

> yes we tried on multible pcs, we also tried to delete the user completely
> and
[quoted text clipped - 20 lines]
>> > tab under properties for the contact list, we have tried to follow the
>> > support article 287563, no differnece
Rnesheim - 02 Nov 2005 23:05 GMT
I took it to be a Outlook issue as the data is there, as we can see it in
Outlook 2003. it seems that Outlook 2003 reads the contact list differently
then outlook 2000, and that is the reason that the issue only shows up in
Outlook 2000.

> Haven't seen it. Might try asking in an Exchange group since this may well
> be an Exchange issue.
[quoted text clipped - 22 lines]
> >> > tab under properties for the contact list, we have tried to follow the
> >> > support article 287563, no differnece
Russ Valentine [MVP-Outlook] - 02 Nov 2005 23:17 GMT
If so, it's one I've never seen. Outlook issues are resolved by resetting
the Outlook Address Book Service. Moreover, the action that created it was
restoring the mailboxes, right? There's a lot more to that story, I bet.
Signature

Russ Valentine
[MVP-Outlook]

>I took it to be a Outlook issue as the data is there, as we can see it in
> Outlook 2003. it seems that Outlook 2003 reads the contact list
[quoted text clipped - 37 lines]
>> >> > the
>> >> > support article 287563, no differnece
chanhome - 07 Nov 2005 13:08 GMT
Hello All,

I have a problem, when some user click to the group and want to see the
members of this group in outlook address book. But it also comes blank. Do
you know why they can't view the members in the group.

thanks a lot
Chanhome

>After having to restore some mailboxes, the users are having the problem that
>when they try to search for a person that is in their contact list, try and
[quoted text clipped - 6 lines]
>tab under properties for the contact list, we have tried to follow the
>support article 287563, no differnece
Russ Valentine [MVP-Outlook] - 07 Nov 2005 20:52 GMT
Explain what you mean by a group. That could mean anything.
Normally one uses the Contacts Folder to view information, not the Outlook
Address Book.
Signature

Russ Valentine
[MVP-Outlook]

> Hello All,
>
[quoted text clipped - 20 lines]
>>tab under properties for the contact list, we have tried to follow the
>>support article 287563, no differnece
 
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