> Sounds like you're not up to date on your service packs. That form issue was fixed in Office 2003 Sp1.
>
[quoted text clipped - 15 lines]
> > having the custom form display contact details after performing a “find” is
> > important for us.
Check the value of the MessageClass property. Is it pointing to your published custom form's class?

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Thanks for the suggestion, however, after upgrading to both sp1 and sp2 we
> still had some contacts that just would not display in the custom format. At
> least you got me to get my Officd upgrades up-to-date though. :-) Still
> looking for more help on this.
>
>> Sounds like you're not up to date on your service packs. That form issue was fixed in Office 2003 Sp1.
>> > We have a custom made contact form that is used company wide here at
>> > headquarters and also at remote locations. Regardless which current view
[quoted text clipped - 13 lines]
>> > having the custom form display contact details after performing a find is
>> > important for us.