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MS Office Forum / Outlook / Contacts / November 2005show folder as e-mail address book
Good morning, I am trying to setup a new user in Outlook. She created some contact in the Contacts folder. She then asked why they didn't show up in the address book. I then proceeded to go into the Contacts properties-Outlook Address Book and wanted to check the "show this folder as an e-mail address book". However, the checkbox is greyed out and cannot be checked. What is wrong, why is the option disabled? What needs to be done to correct this issue? Is there another way to make the Contacts shows in the address book when composing e-mails? Thank you, Daniel Hi Daniel, you must add the Outlook Addresssbook as Outlook service. Which Outlook version are you using? In Outlook 2002/2003 go under "Tools/Email accounts/show available Directories and Addressbooks" (or something simular) and add here an Outlook Addressbook. Restart Outlook and after this restart the checkbox is no more greyed out. -- Oliver Vukovics Share Outlook without Exchange: Public ShareFolder Notebook Synchronisation for Outlook: Public SyncTool http://www.publicshareware.com > Good morning, > [quoted text clipped - 15 lines] > > Daniel I am running Office 2k. What is to procedure of 2k? > Hi Daniel, > [quoted text clipped - 32 lines] > > > > Daniel > I am running Office 2k. What is to procedure of 2k? IMO or C/W mode? The second line of Help>About will tell you.  SignatureBrian Tillman C/W. What does this change? > > I am running Office 2k. What is to procedure of 2k? > > IMO or C/W mode? The second line of Help>About will tell you. Hi Daniel, if you please have a look under "Tools" do you have "Services" or "Email Accounts"? "Services" = CW "Email Accounts" = IMO Different between CW and IMO mode: http://www.slipstick.com/outlook/choosingmode.htm#best What do you have "Services" or "Email Accounts"? After we get this answer we can tell you the next step. -- Oliver Vukovics Share Outlook without Exchange: Public ShareFolder Notebook Synchronisation for Outlook: Public SyncTool http://www.publicshareware.com > C/W. What does this change? > >> > I am running Office 2k. What is to procedure of 2k? >> >> IMO or C/W mode? The second line of Help>About will tell you. It changes the directions for how you add the Outlook Address Book Service. It wasn't really a necessary question since in IMO you have no option to add or remove the Outlook Address Book Service. In Corp/Workgroup mode: Go to Tools > Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools > Options > Addressing Tab and choose to show your Contacts folder. SignatureRuss Valentine [MVP-Outlook] > C/W. What does this change? > >> > I am running Office 2k. What is to procedure of 2k? >> >> IMO or C/W mode? The second line of Help>About will tell you. |
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