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MS Office Forum / Outlook / Contacts / November 2005

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ActiveSync 4.0 refuses to sync Outlook 2003 calendar and contacts

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Victor948 - 09 Nov 2005 15:12 GMT
I have been successfully synchronising an HP iPaq1945 with the Outlook 2003
calendar and contacts.  I bought a new iPaq2495 but Active Sync4 will not
pick up my calendar and contacts from Outlook.

I get the the following error message:
---------------------------
Microsoft ActiveSync
---------------------------
Cannot synchronize with the Outlook profile you are using, because a
different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.

Support Code:8503001f

No passwords are in use and I have removed the old iPaq from the ActiveSync
settings but that has not made a difference.
Russ Valentine [MVP-Outlook] - 09 Nov 2005 20:39 GMT
This is not an Outlook issue. Suggest trying an ActivSync group.
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Russ Valentine
[MVP-Outlook]

>I have been successfully synchronising an HP iPaq1945 with the Outlook 2003
> calendar and contacts.  I bought a new iPaq2495 but Active Sync4 will not
[quoted text clipped - 14 lines]
> ActiveSync
> settings but that has not made a difference.
 
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