Contacts Problem

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ckjhalpin - 15 Nov 2005 15:50 GMT

Hi,

We have Windows 2003 Server and all PC run Windows XP, today
colleagues told me that when they create a new message, and go to 'To:
and click on Contacts an error message comes up:-

The address list could not be displayed. An unsupported restriction wa
passed into an IMAPITable method.

Then:-

Unable to complete the operation. A fatal error has occured i
Outlook.

Then Outllook crashes and I have to stop the application and go into i
again.

You can view the Contacts if select the tab on the left. Also when yo
creat a new message and type a letter in the 'To:' box the auto tex
comes up with the address.

Do you know what might be causing this?

Many thanks for your help

--
ckjhalpin

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Sue Mosher [MVP-Outlook] - 15 Nov 2005 16:38 GMT

THe first troubleshooting step you should take is to check what address list the user has set to appear first in the address book: Tools | Address Book, then Tools | Options.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Hi,
>
[quoted text clipped - 20 lines]
>
> Many thanks for your help!

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Frank - 10 Jan 2006 15:29 GMT

I have the same issue with the same error message. When I try your
troubleshooting suggestion below, the program locks up, errors out and
restarts outlook.

I have updated my office 2003 package with the latest updates from
microsoft. I have also exported all my contacts, deleted them and imported
them back into outlook. This did not help. I get the same error message
even if I have no contacts in outlook.

Thanks in advance for your help,

Frank

> THe first troubleshooting step you should take is to check what address list the user has set to appear first in the address book: Tools | Address Book, then Tools | Options.
>
[quoted text clipped - 22 lines]
> >
> > Many thanks for your help!

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Sue Mosher [MVP-Outlook] - 18 Jan 2006 16:57 GMT

Assuming you can see the data fine in the Contacts folder as the original poster could, I doubt that the data is the problem. I would try removing the Outlook Address Book from the profile (Tools | E-mail Accounts) and adding it back in. If that doesn't resolve the problem, then try creating a completely new mail profile.

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>I have the same issue with the same error message. When I try your
> troubleshooting suggestion below, the program locks up, errors out and
[quoted text clipped - 35 lines]
>> >
>> > Many thanks for your help!

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