distribution list problems multiple e-mail copies being sent

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kpjstyles - 16 Nov 2005 16:12 GMT

When sending an e-mail to my distribution list via BCC each contact is
receiving 2-3 copies of it. I am 100% sure that I am only hitting send 1
time; I have also tried expanding the list by clicking the + button - this
worked for about 2 e-mails but now the problem is back. This is obviously not
very good for business!!!!!! Does anyone know a way to fix this.???????

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Brian Tillman - 16 Nov 2005 19:59 GMT

> When sending an e-mail to my distribution list via BCC each contact is
> receiving 2-3 copies of it. I am 100% sure that I am only hitting
> send 1 time;

The most common causes of this are 1) scanning outgoing mail with an
antivirus scanner, which is pointless, 2) a server timeout value that's set
too low, and 3) a send/receive interval that's too small.

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Brian Tillman

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kpjstyles - 16 Nov 2005 23:38 GMT

kpjstyles wrote: Thanks for the info.; I will try it out and let you know. I
do have Trend Micro and it is set to NOT scan outgoing mail so I will look
into your other 2 suggestions.

> > When sending an e-mail to my distribution list via BCC each contact is
> > receiving 2-3 copies of it. I am 100% sure that I am only hitting
[quoted text clipped - 3 lines]
> antivirus scanner, which is pointless, 2) a server timeout value that's set
> too low, and 3) a send/receive interval that's too small.

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