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MS Office Forum / Outlook / Contacts / November 2005Can't Import Address Book
Hi, Can anyone help? I'm trying to import an address book from Outlook Express 6 into Outlook 2000. I go to the Tools Menu, Address Book, File - but the Import and Export functions are both greyed out. I can't figure out why. Can anyone tell me how to make these options active so that I can import the address book? Thanks Karl Use the File menu > Import & Export command from Outlook's main window, not the Address Book > Hi, > [quoted text clipped - 6 lines] > the > address book? I've tried using the import and export command on the main menu. I choosae to Import Internet Mail and addresses, as it seems the only appropriate option. In the next screen I untick the option for importing mail, so that only the option for importing addresses is checked. I then click through to the next screen and browse to where my Outlook Express 6 address book is saved as an Address Book File. I click Next to Import and get the error message "The mail folder could not be opened. If another application is using this file please close it and try again." Any ideas? > Use the File menu > Import & Export command from Outlook's main window, not > the Address Book [quoted text clipped - 9 lines] > > the > > address book? Is Outlook Express running when you try this? > I've tried using the import and export command on the main menu. I choosae > to [quoted text clipped - 15 lines] > > Any ideas? No, it's on a different machine. I'm trying to take the settings and contents from my father-in-law's old PC and put them on the new one. This is almost the last thing left to do (apart from getting the messages over) and it's driving me nuts. I save the address book to a floppy, copy it onto the new PC, try to import it and get the problems I've described. Thanks for your help? > Is Outlook Express running when you try this? > [quoted text clipped - 17 lines] > > > > Any ideas? > I've tried using the import and export command on the main menu. I > choosae to Import Internet Mail and addresses, as it seems the only > appropriate option. In the next screen I untick the option for > importing mail, so that only the option for importing addresses is > checked. I then click through to the next screen and browse to where > my Outlook Express 6 address book is saved as an Address Book File. It's been a long time since I did that in OL 2000, but it shouldn't be looking for a file. It should import the addresses directly from Outlook Express without you browsing for anything.  SignatureBrian Tillman The two programs are on different machines. I want to export the Outllok Express 6 address book, rules and message from my father-in-law's old PC and transfer them to his new (well, somewhat newer) system. I've started with the address book and it's not going well. > > I've tried using the import and export command on the main menu. I > > choosae to Import Internet Mail and addresses, as it seems the only [quoted text clipped - 6 lines] > looking for a file. It should import the addresses directly from Outlook > Express without you browsing for anything. I've done it. I saved the address book as a Microsoft Office Excel Comma Separated Values File. I then ran the Import Wizard from the main file menu and choose Import from another program or file > Microsoft Excel, and chose to save the imported file in the Outlook Contacts folder. It wored fine. Thanks everyone for your help. > Hi, > [quoted text clipped - 8 lines] > > Karl You can only import from OE when both installations are on the same partition. The better way to do this would have been to import the data into the correct OE installation, then import from OE to Outlook. SignatureRuss Valentine [MVP-Outlook] > I've done it. I saved the address book as a Microsoft Office Excel Comma > Separated Values File. I then ran the Import Wizard from the main file [quoted text clipped - 19 lines] >> >> Karl |
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