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MS Office Forum / Outlook / Contacts / November 2005[space] symbol in the email address problem
Hello All, A bit of general words about the problem: We have set up the web-based address book where the emails are shown as hyperlinks (using mailto: ). The email addresses are the encapsulated x400 addresses, which look like following: "/G=Name/S=Surname/PRMD=smth/A=0/C=LT/"@x.400 If the address does not contain [spaces] like in the example above, then there is no problem. However if does contain [spaces] like here: "/G=Name/S=Surname/O=My Organization/PRMD=smth/A=0/C=LT/"@x.400 then Outlook will never send an email. It responses with "microsoft office outlook does not recognize" the address. It tries to search it in the address book or in contacts. How to force it send a letter without checking its validity? or to neglect spaces? Any help/ideas are appreciated! p.s. We cannot remove spaces from addresses. Since it's web-based, have you tried encoding the space with %20, as you would for a normal http:// URL?  SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Hello All, > [quoted text clipped - 21 lines] > > p.s. We cannot remove spaces from addresses. Yes, when we faced the problem, we tried encoding spaces with %20, but that did not help. Now the string looks like following: mailto:%22/G=Name/S=Surname/O=My%20Organization/PRMD=smth/A=0/C=LT/%22@x.400 I suppose the solution should be in disabling address book lookups. Any other ideas? Since it's web-based, have you tried encoding the space with %20, as you would for a normal http:// URL? SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Hello All, > [quoted text clipped - 21 lines] > > p.s. We cannot remove spaces from addresses. Address lookups are not the issue (and in fact, should not even occur in this scenario), because you are presenting Outlook with an SMTP format address -- name@domain.dom. Outlook can and will always resolve an SMTP format address without doing a name lookup. THe problem is mainly that Outlook sort of sees two recipients because of the space. This solution seems to work, because the brackets force Outlook to use it as a single address: mailto:[SMTP:/G=Name/S=Surname/O=My%20Organization/PRMD=smth/A=0/C=LT/@x.400] Whether it works for other mailers is a good question. I didn't try it, since it sounded like you're deailing mainly with Outlook clients. SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Yes, when we faced the problem, we tried encoding spaces with %20, but that > did not help. [quoted text clipped - 34 lines] >> >> p.s. We cannot remove spaces from addresses. Thank you very much for the fast and useful reply! I was searching for the same solution but could not find it anywhere... The addition of [SMTP: ***] solved the problem. Could you please (if available) post an external link with more info about such an interesting behavior of MS Outlook when using [SMTP: *** ]? Once again, thank you from me and my colleges! Address lookups are not the issue (and in fact, should not even occur in this scenario), because you are presenting Outlook with an SMTP format address -- name@domain.dom. Outlook can and will always resolve an SMTP format address without doing a name lookup. THe problem is mainly that Outlook sort of sees two recipients because of the space. This solution seems to work, because the brackets force Outlook to use it as a single address: mailto:[SMTP:/G=Name/S=Surname/O=My%20Organization/PRMD=smth/A=0/C=LT/@x.400] Whether it works for other mailers is a good question. I didn't try it, since it sounded like you're deailing mainly with Outlook clients. SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Yes, when we faced the problem, we tried encoding spaces with %20, but > that [quoted text clipped - 38 lines] >> >> p.s. We cannot remove spaces from addresses. I don't know of any such link. The important factor is the brackets. The syntax [type:address] forces Outlook to resolve "address" as a particular address type. It's been long used, for example, to resolve fax numbers as addresses. SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Thank you very much for the fast and useful reply! > I was searching for the same solution but could not find it anywhere... The [quoted text clipped - 59 lines] >>> >>> p.s. We cannot remove spaces from addresses. |
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