 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / Contacts / November 2005Outlook 2003 Contacts don't link
When I open up a contact in Outlook 2003 and click on the associated contacts on the bottom to the right of "Contacts...", they no longer are accessible. I receive an error, "cannot perform the requested operation. The command selected is not valid for this recipient". This has alway worked in the past. If I reassoicate the contacts with the particular contact, it works fine. What caused this and how do I get them working again? Thank you! You were there. We weren't. How can we guess what changed between "this always worked before" and "they are no longer accessible?" There is a gap between "before" and "no longer" that you need to fill in.  SignatureRuss Valentine [MVP-Outlook] > When I open up a contact in Outlook 2003 and click on the associated > contacts [quoted text clipped - 6 lines] > > Thank you! If I knew what happened in that "gap", I would address that issue. I simply don't know what changed. The only thing I can trace back to is that I purchased a new computer a couple of months ago and I had to reinstall all of my software. Of course I am using the same PST file. I don't know if the issue started at that point or not. I have, however, noticed that I have 2 "Contacts" listed under "Outlook Address Books". I don't know if this has anything to do with this issue or not. BTW, how do I remove the 2nd "Contacts" listing. It is empty. > You were there. We weren't. How can we guess what changed between "this > always worked before" and "they are no longer accessible?" There is a gap [quoted text clipped - 9 lines] > > > > Thank you! Well, we're getting a lot closer. Migrating a PST file incorrectly always breaks links. How did you do it? You need to follow the directions in the Help File: http://office.microsoft.com/en-us/assistance/HA010771141033.aspx only skip the part about copying the file to the default directory because you might end up overwriting another PST file. SignatureRuss Valentine [MVP-Outlook] > If I knew what happened in that "gap", I would address that issue. I > simply [quoted text clipped - 25 lines] >> > >> > Thank you! Ok. I went through the whole process, deleted the additional personal folder, and again I am using my backed up folder. I am still encountering the same problem, "Cannot perform the requested operation. The command selected is not valid for this recipient". What else needs to be done. Thanks again! > Well, we're getting a lot closer. Migrating a PST file incorrectly always > breaks links. How did you do it? [quoted text clipped - 31 lines] > >> > > >> > Thank you! Could you at least tell me how you created and migrated this PST file? Have you checked it for errors with the Inbox repair Tool? SignatureRuss Valentine [MVP-Outlook] > Ok. I went through the whole process, deleted the additional personal > folder, and again I am using my backed up folder. I am still encountering [quoted text clipped - 45 lines] >> >> > >> >> > Thank you! I saved my PST file to an external drive. When I purchased the new computer, I copied the PST file to my new hard drive, into a data folder called, "Outlook". I then pointed Outlook to this PST file. I just ran the repair tool and it found and repaired errors in the file. I still, however, am receving the error when I click on my contacts. > Could you at least tell me how you created and migrated this PST file? > Have you checked it for errors with the Inbox repair Tool? [quoted text clipped - 47 lines] > >> >> > > >> >> > Thank you! How did you "save" this file? How did you set this PST file as the default for your profile? SignatureRuss Valentine [MVP-Outlook] >I saved my PST file to an external drive. When I purchased the new >computer, [quoted text clipped - 67 lines] >> >> >> > >> >> >> > Thank you! The PST file is automatically saved as it is used. I then copied that file to an external hard drive and back to the new computer. I then went to "open" and opened that data file. > How did you "save" this file? > How did you set this PST file as the default for your profile? [quoted text clipped - 69 lines] > >> >> >> > > >> >> >> > Thank you! That would have preserved its links if done correctly. Did you keep a backup? SignatureRuss Valentine [MVP-Outlook] > The PST file is automatically saved as it is used. I then copied that > file [quoted text clipped - 92 lines] >> >> >> >> > >> >> >> >> > Thank you! I do still have the PST file, however, it is now 2 months old. Wont I overwrite all of my present data? Is there no other way to reestablish the links? > That would have preserved its links if done correctly. > Did you keep a backup? [quoted text clipped - 94 lines] > >> >> >> >> > > >> >> >> >> > Thank you! No. Your statement that the "PST is automatcally saved as it is used" troubles me. What does that mean? I also question how you migrated this PST file to be your current default. There is more to this story, and therein lies the answer. SignatureRuss Valentine [MVP-Outlook] >I do still have the PST file, however, it is now 2 months old. Wont I > overwrite all of my present data? Is there no other way to reestablish [quoted text clipped - 106 lines] >> >> >> >> >> > >> >> >> >> >> > Thank you! How does one "save" a PST file? I simply save data by saving contacts, saving tasks, etc. as I am working in Outlook. I don't know of any other process of then additionally saving the PST file. Regardless of what may have happened 2 months ago when I migrated the PST file, is there any current solution for re-linking my contacts? > No. Your statement that the "PST is automatcally saved as it is used" > troubles me. What does that mean? I also question how you migrated this PST [quoted text clipped - 110 lines] > >> >> >> >> >> > > >> >> >> >> >> > Thank you! > How does one "save" a PST file? Close Outlook and copy the PST top another folder or another disk. All saved. Since the single PST contains all your mail, calendar, tasks, contacts, etc., you don't have to save each folder individually. SignatureBrian Tillman None that I know of if the links are already broken. You can try to repair the file, but that's a real long shot. SignatureRuss Valentine [MVP-Outlook] > How does one "save" a PST file? I simply save data by saving contacts, > saving tasks, etc. as I am working in Outlook. I don't know of any other [quoted text clipped - 134 lines] >> >> >> >> >> >> > >> >> >> >> >> >> > Thank you! > The PST file is automatically saved as it is used. I then copied > that file to an external hard drive and back to the new computer. Was Outlook closed when you did this? SignatureBrian Tillman I assume it was since I hadn't started using it on the new computer since I didn't yet have my data imported. > > The PST file is automatically saved as it is used. I then copied > > that file to an external hard drive and back to the new computer. > > Was Outlook closed when you did this? > I assume it was since I hadn't started using it on the new computer > since I didn't yet have my data imported. I meant was it closed on the original PC when you copied the original PST? SignatureBrian Tillman I'm not 100% certain, however, in the past when I have tried to copy the PST for backup while Outlook was open, it would not allow me to copy the file. I would simply get an error and have to close Outlook. I assume that this is what I did. Kevin > > I assume it was since I hadn't started using it on the new computer > > since I didn't yet have my data imported. > > I meant was it closed on the original PC when you copied the original PST? I just figured out how to remove the address book, however, it didn't solve the error issue. > When I open up a contact in Outlook 2003 and click on the associated contacts > on the bottom to the right of "Contacts...", they no longer are accessible. [quoted text clipped - 4 lines] > > Thank you! |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.