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MS Office Forum / Outlook / Contacts / November 2005My contact groups will not save
I am trying to create contact groups within my address book (2000) Before realizing what was going on I spent many hours typing in contacts only to have them disappear!! They will not save. I have tried importing from address book and have tried creating new contacts within a group. Even if I don't close the program and just minimize... they disappear. Any advice would be appreciated! Outlook does not use groups in the address book. Outlook Express does. Outlook uses Distribution Lists that you create in your Contacts Folder. Never try to create any Outlook Item in the address book view. That's not what it's for.  SignatureRuss Valentine [MVP-Outlook] >I am trying to create contact groups within my address book (2000) Before > realizing what was going on I spent many hours typing in contacts only to [quoted text clipped - 3 lines] > don't close the program and just minimize... they disappear. Any advice > would be appreciated! I use Outlook and Outlook Express they both seem to share the same address book. If I add a contact to one it will show up in the other. I try to use the Express for all of my business. If I add a contact to a group in either program (because they both have add contacts and add groups in them, I don't see anything anywhere that has to do with distribution lists) I can create a group and add contacts but then they disappear! Should I be creating these groups in Access instead? > Outlook does not use groups in the address book. Outlook Express does. > Outlook uses Distribution Lists that you create in your Contacts Folder. [quoted text clipped - 7 lines] > > don't close the program and just minimize... they disappear. Any advice > > would be appreciated! No. You should be doing what I suggested: create Distribution Lists in your Contacts Folders. File > New > Distribution List. As I said, never create data in the address book view. There is no data there and it is an unreliable interface. Create all data in your Contacts Folder. What makes your problem worse is that in your case you aren't really using Outlook when you use the address book. You are using Outlook Express. You are using Internet Mail Only mode of Outlook 2000, which is not a full version of Outlook. SignatureRuss Valentine [MVP-Outlook] >I use Outlook and Outlook Express they both seem to share the same address > book. If I add a contact to one it will show up in the other. I try to [quoted text clipped - 24 lines] >> > advice >> > would be appreciated! Thank you ! > No. You should be doing what I suggested: create Distribution Lists in your > Contacts Folders. [quoted text clipped - 33 lines] > >> > advice > >> > would be appreciated! |
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