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MS Office Forum / Outlook / Contacts / December 2005Where is it getting this contact info???
I change the person's email address in the Address Book, yet when I create a new email for him, it keeps coming up with the old address - double check, and the Address Book DOES contain the correct new email address - checked in the "Contacts" folder & the new address shows there. What orifice is this &%$# thing pulling this info out of ???? You've provided no necessary information. Include your Outlook version and the method by which you are selecting the recipient. "Create a new email" tells us nothing. Care to guess how many ways there are to do that? This would be the expected behavior, for example, if you are using autocompletion.  SignatureRuss Valentine [MVP-Outlook] >I change the person's email address in the Address Book, yet when I create >a new email for him, it keeps coming up with the old address - double >check, and the Address Book DOES contain the correct new email address - >checked in the "Contacts" folder & the new address shows there. > > What orifice is this &%$# thing pulling this info out of ???? Sorry, Using Outlook 2003 Ctl-N to create new email In the To... area, I start to type in the name of the recipient, and it shows my choices. The intended recipient's name is on the list, but it is an old email address that has been changed in the address book. > You've provided no necessary information. > Include your Outlook version and the method by which you are selecting the [quoted text clipped - 8 lines] >> >> What orifice is this &%$# thing pulling this info out of ???? That is showing you names in Autocomplete (not anything to do with Contacts). Use the down arrow to get to the rogue address and hit delete to get rid of it. Judy Gleeson - MVP Outlook Acorn Training and Consulting Canberra, Australia see what Outlook training can do to improve productivity: www.acorntraining.com.au/pdfdocs/ProductivITwithOutlook.pps www.acorntraining.com.au/productivit.htm > Sorry, > Using Outlook 2003 [quoted text clipped - 18 lines] > >> > >> What orifice is this &%$# thing pulling this info out of ???? Thanks. Where is the down arrow? Scott Kelley > That is showing you names in Autocomplete (not anything to do with > Contacts). Use the down arrow to get to the rogue address and hit delete [quoted text clipped - 36 lines] >> >> >> >> What orifice is this &%$# thing pulling this info out of ???? on your keyboard -- Judy Gleeson - MVP Outlook Acorn Training and Consulting Canberra, Australia see what Outlook training can do to improve productivity: www.acorntraining.com.au/pdfdocs/ProductivITwithOutlook.pps www.acorntraining.com.au/productivit.htm > Thanks. Where is the down arrow? > Scott Kelley [quoted text clipped - 39 lines] > >> >> > >> >> What orifice is this &%$# thing pulling this info out of ???? I see what you're thinking. The erroneous name is already selected (no other names below it). I figured you were talking about a list somewhere. > on your keyboard > [quoted text clipped - 55 lines] >> >> >> >> >> >> What orifice is this &%$# thing pulling this info out of ???? If your autocomplete list contains only a single entry, use the directions here: http://support.microsoft.com/default.aspx?scid=kb;en-us;289975 You may have to wait a bit until Microsoft makes this article available again. SignatureRuss Valentine [MVP-Outlook] >I see what you're thinking. The erroneous name is already selected (no >other names below it). I figured you were talking about a list somewhere. [quoted text clipped - 58 lines] >>> >> >> >>> >> >> What orifice is this &%$# thing pulling this info out of ???? Hi Scott. You tricked me with this line: The intended recipient's name is on the list, but it is an old email address that has been changed in the address book. Russ in right, if there's only one name showing it's a bit harder to clear (you said a "list"). Hopefully the article will be available for you. The simple down arrow and delete method works if a few names appear in the autocomplete list. Judy Gleeson [MVP Outlook] Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! > If your autocomplete list contains only a single entry, use the directions > here: [quoted text clipped - 65 lines] >>>> >> >> >>>> >> >> What orifice is this &%$# thing pulling this info out of ???? Looks like in their usual attempt to be helpful, Microsoft has pulled this article for good. The gist of it is to send a message using a name or address that will add another entry to that dropdown list. Then you will have the ability to use the arrow key to select the name you want to remove. This step is no longer necessary in Outlook 2003 and higher. SignatureRuss Valentine [MVP-Outlook] > Hi Scott. You tricked me with this line: > [quoted text clipped - 84 lines] >>>>> >> >> >>>>> >> >> What orifice is this &%$# thing pulling this info out of ???? |
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