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MS Office Forum / Outlook / Contacts / December 2005

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Nickname and Automatic Completion

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TPL - 02 Dec 2005 17:59 GMT
How to you keep the automatic completion cache from clearing every time
you close outlook? On my other laptop, I had the same version of
Microsoft outlook, and if I have contacts that I used on a regular
basis, they would automatically pop up on the to or cc line. Now it
only automatically does this after I type in the entire email address
at least one time. Then it remembers that email address but if I close
Outlook, it is gone....
Russ Valentine [MVP-Outlook] - 02 Dec 2005 18:34 GMT
You have a corrupt profile that has lost its connection to the
autocompletion cache. You'll need to create a new one.
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Russ Valentine
[MVP-Outlook]

> How to you keep the automatic completion cache from clearing every time
> you close outlook? On my other laptop, I had the same version of
[quoted text clipped - 3 lines]
> at least one time. Then it remembers that email address but if I close
> Outlook, it is gone....
TPL - 02 Dec 2005 19:38 GMT
I created a new email account profile....that did not work? any other
ideas?
Russ Valentine [MVP-Outlook] - 02 Dec 2005 23:00 GMT
No. That has worked for everyone else so far.
What is an email account profile?
You need to create a new Outlook profile from scratch with a name different
than the one you used before.
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Russ Valentine
[MVP-Outlook]

>I created a new email account profile....that did not work? any other
> ideas?
TPL - 07 Dec 2005 15:02 GMT
This is what I did.....while in Outlook, under Tools, email accounts, I
created another email account profile. Isn't that what you meant?

Thanks,
Brian Tillman - 07 Dec 2005 17:51 GMT
> This is what I did.....while in Outlook, under Tools, email accounts,
> I created another email account profile. Isn't that what you meant?

That's not a profile, it's a mail account.  Mail profiles are handled in the
Mail applet in Control Pane.  See
http://www.howto-outlook.com/Faq/newprofile.htm
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Brian Tillman

Russ Valentine [MVP-Outlook] - 07 Dec 2005 19:18 GMT
Not at all. That's just a new email account and won't solve a thing.
Brian has you covered.
Signature

Russ Valentine
[MVP-Outlook]

> This is what I did.....while in Outlook, under Tools, email accounts, I
> created another email account profile. Isn't that what you meant?
>
> Thanks,
 
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