Outlook failing to pull up some contacts

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Mark Hubbell - 08 Dec 2005 17:56 GMT

How do I make sure that when I type a letter in the "To" box, that outlooks
is pulling up everyone in my contacts? Currently it isn't and I know I have
these contacts, with emails. It's almost like it didn't index them or
something because when I hit the "to" button they all pop up and I can
populate the field that way.

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Brian Tillman - 08 Dec 2005 18:13 GMT

> How do I make sure that when I type a letter in the "To" box, that
> outlooks is pulling up everyone in my contacts?

The autocompletion cache is not connected to your Contacts list in any way.
Instead, it contains addresses to which you've sent mail in the past.
That's the way it works.

Instead, try autoresolution. Enter the first three characters of a contact
and press CTRL-K.

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Brian Tillman

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SimonBDA - 12 Dec 2005 18:18 GMT

I understand what Brian has written, but is it possible please somehow to
clear the autocompletion cache? How big is it?
Thanks in advance

> > How do I make sure that when I type a letter in the "To" box, that
> > outlooks is pulling up everyone in my contacts?
[quoted text clipped - 5 lines]
> Instead, try autoresolution. Enter the first three characters of a contact
> and press CTRL-K.

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Brian Tillman - 12 Dec 2005 21:03 GMT

> I understand what Brian has written, but is it possible please
> somehow to clear the autocompletion cache? How big is it?

It's very easy to clear the autocompletion cache. With Outlook closed, just
delete the file
%AppData%\Microsoft\Office\yourprofilename.NK2. All cleared.

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Brian Tillman

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