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MS Office Forum / Outlook / Contacts / December 2005

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User defined fields from Outlook 2000 not visible in Outlook 2003

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Dai Kilometres - 11 Dec 2005 13:13 GMT
I recently upgraded from Office 2000 to Office 2003.

In 2000 I had set up a number of user defined fields. When I look under the
"All fields" tab for any particular contact in Outlook 2003 theses fields are
visible under an option called "user-defined fields in this item".
However, when I try to show these fields in any other type of customized
view, I don’t get the option to show fields under "user-defined fields in
this item", I can only select user-defined fields from subset called
“”user-defined fields in folder” which shows no user-defined fields.
Is this a known upgrade problem?
How can I view my previously set up user defined fields?
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Dai Kilometres

Russ Valentine [MVP-Outlook] - 11 Dec 2005 13:45 GMT
Depends on how you migrated your data when you upgraded. You would be
expected to lose Custom Forms and Custom Views if you did not save and reuse
your Outlook Data File. That's the only safe way to migrate data. Help Files
tell you how:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Signature

Russ Valentine
[MVP-Outlook]

>I recently upgraded from Office 2000 to Office 2003.
>
[quoted text clipped - 9 lines]
> Is this a known upgrade problem?
> How can I view my previously set up user defined fields?
Sue Mosher [MVP-Outlook] - 11 Dec 2005 14:10 GMT
Fields can be displayed in a view only if they are defined at the folder level, not just at the item level. It sounds like you need to add those fields to the folder.

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Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I recently upgraded from Office 2000 to Office 2003.
>
[quoted text clipped - 7 lines]
> Is this a known upgrade problem?
> How can I view my previously set up user defined fields?
Dai Kilometres - 11 Dec 2005 15:36 GMT
Very many thanks. Very helpful. Problem resolved.
Signature

Dai Kilometres

> I recently upgraded from Office 2000 to Office 2003.
>
[quoted text clipped - 7 lines]
> Is this a known upgrade problem?
> How can I view my previously set up user defined fields?
Rev Ingram - 13 Dec 2005 21:41 GMT
Dai,
I have exactly the same problem - I created a user defined field called
"Christmas Cards", then upgraded to Outlook 2003 and now I can't use the
data. It appears under the 'All fields' tab as 'user defined in item' but
nowhere else!
How did you solve it?
Cheers,
Charlie

> Very many thanks. Very helpful. Problem resolved.
>
[quoted text clipped - 9 lines]
> > Is this a known upgrade problem?
> > How can I view my previously set up user defined fields?
Sue Mosher [MVP-Outlook] - 13 Dec 2005 22:17 GMT
What steps did you use to perform the upgrade? You didn't import your .pst did you?

Have you tried simply creating new fields in the folder to match those in the items?

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Dai,
> I have exactly the same problem - I created a user defined field called
[quoted text clipped - 18 lines]
>> > Is this a known upgrade problem?
>> > How can I view my previously set up user defined fields?
Rev Ingram - 14 Dec 2005 10:01 GMT
Hi Sue,
When I upgraded I did import a the pst file. However about 10 months ago,
before upgrading to 2003, I did loose all my contacts while syncronysing to a
new PDA, I imported them back in from an Excel file I'd been using for
something else, it may be that the problem occured then.
In the meantime Dai has solved the problem for me.
Cheers,
Charlie

> What steps did you use to perform the upgrade? You didn't import your ..pst did you?
>
[quoted text clipped - 22 lines]
> >> > Is this a known upgrade problem?
> >> > How can I view my previously set up user defined fields?
Dai Kilometres - 13 Dec 2005 23:41 GMT
Charlie,
Within the folder I created a 'new' file called "Christmas Cards" and all of
my original data became visible. One needs to do the same for every
previously created user-defined field.
Signature

Dai Kilometres

> Dai,
> I have exactly the same problem - I created a user defined field called
[quoted text clipped - 18 lines]
> > > Is this a known upgrade problem?
> > > How can I view my previously set up user defined fields?
Rev Ingram - 14 Dec 2005 10:07 GMT
Dai,
Thank you that sorted it.
For the benefit of others with the same problem. When you recreate the
user-defined field at folder level you (seem to) have to make sure it is the
same type as the one that exists at item level i.e. the same name, type (in
my case yes/no) and possibly even the same format (in my case check box).
Also, to make it appear in the list view you have to add it via the
'customize current view tag' rather than simply using right-click-field
chooser.
As Dai says, do this and the data is transfered from item to folder and you
can then sort, filter etc... and use the data.
Cheers,
Charlie

> Charlie,
> Within the folder I created a 'new' file called "Christmas Cards" and all of
[quoted text clipped - 23 lines]
> > > > Is this a known upgrade problem?
> > > > How can I view my previously set up user defined fields?
Russ Valentine [MVP-Outlook] - 14 Dec 2005 10:11 GMT
Also, you do not import PST files. This is just one example of the data you
lose if you do.
Signature

Russ Valentine
[MVP-Outlook]

> Dai,
> Thank you that sorted it.
[quoted text clipped - 49 lines]
>> > > > Is this a known upgrade problem?
>> > > > How can I view my previously set up user defined fields?
 
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