Saved contact incorrectly

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muaddib32 - 12 Dec 2005 23:19 GMT

I have many contacts where the contact has been saved by Outlook with the
name in the wrong order. All the name fields are correct, but the contact
itself when opened shows, for instance, Smith Steven, in the heading (the
blue bar at the top). I am using Outlook 2003 and these contacts may have
been imported from Outlook XP.

This really only presents a problem when I use the address book (such as
when I am using the 'To:' when sending an email) when these contacts are all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating these contacts
again (as there are over one hundred that need to be fixed)?

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Russ Valentine [MVP-Outlook] - 13 Dec 2005 00:46 GMT

You have introduced far too many variables for anyone to solve your
equation.
You failed to specify the view to which you are referring and by which field
that view is sorted.
You failed to clarify whether these Contacts were imported or not.
You failed to indicate the evidence that "Outlook saved Contacts in the
wrong order." Outlook saves Contacts in the order you specify, which you
also failed to reveal.
Start again at the beginning please, and include this information so we can
answer you.

Signature

Russ Valentine
[MVP-Outlook]

>I have many contacts where the contact has been saved by Outlook with the
> name in the wrong order. All the name fields are correct, but the contact
[quoted text clipped - 10 lines]
> contacts
> again (as there are over one hundred that need to be fixed)?

Reply to this Message

muaddib32 - 13 Dec 2005 01:46 GMT

Hi Russ,

Thanks for your feedback but I did put all of that information in my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the heading bar
(the blue bar at the top of windows in Windows XP - whatever it's official
name is) shows the name of the contact in reverse order, ie Smith Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

> You have introduced far too many variables for anyone to solve your
> equation.
[quoted text clipped - 20 lines]
> > contacts
> > again (as there are over one hundred that need to be fixed)?

Reply to this Message

muaddib32 - 13 Dec 2005 02:10 GMT

Further to above, I have just discovered that if I open one of the affected
contacts in Outlook and change the name this name change is not reflected in
the "header bar". This is not the case for my other contacts. The address
book also shows the old information. Clearly it is picking up this
information rather than the actual name fields.

> Hi Russ,
>
[quoted text clipped - 36 lines]
> > > contacts
> > > again (as there are over one hundred that need to be fixed)?

Reply to this Message

Russ Valentine [MVP-Outlook] - 13 Dec 2005 03:14 GMT

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book, that's the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order there

Signature

Russ Valentine
[MVP-Outlook]

> Hi Russ,
>
[quoted text clipped - 45 lines]
>> > contacts
>> > again (as there are over one hundred that need to be fixed)?

Reply to this Message