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MS Office Forum / Outlook / Contacts / December 2005

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Addresses in Memory

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Ron - 13 Dec 2005 01:03 GMT
When you create a new email and type a letter in the to... box, it will show
previous email addresses.  A user has changed some email addresses but it
still shows the old address when their name is type in.  Is there any way to
flush the memory or get it to forget the old address.
Russ Valentine [MVP-Outlook] - 13 Dec 2005 03:14 GMT
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. If your autocomplete list contains only a single entry, use the
directions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975
If that article is unavailable, the gist of it is to send a message using a
name or address that will add another entry to that dropdown list. Then you
will have the ability to use the arrow key to select the name you want to
remove. This step is no longer necessary in Outlook 2003 and higher.

To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

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Russ Valentine
[MVP-Outlook]

> When you create a new email and type a letter in the to... box, it will
> show
> previous email addresses.  A user has changed some email addresses but it
> still shows the old address when their name is type in.  Is there any way
> to
> flush the memory or get it to forget the old address.
 
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