How do I remove an already deleted list from Outlook address bar?

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Katie - 16 Dec 2005 18:13 GMT

I have five contact lists that have been deleted from our "public" folder
within our office network. I did not create or delete these lists.
Unfortunately, once deleted, their names remained on my dropdown Outlook
address bar. I cannot deselect that "show on my outlook address bar" option,
because the lists (and their properties menus) no longer exist. How can I
delete those names?

This is an aggravating problem, because any future lists are added to the
bottom of the increasingly large dropdown address book bar, and I have to
scroll very far down to find the names of my active contact lists.

Thanks.

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Russ Valentine [MVP-Outlook] - 16 Dec 2005 19:01 GMT

Remove them here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. >

Signature

Russ Valentine
[MVP-Outlook]

>I have five contact lists that have been deleted from our "public" folder
> within our office network. I did not create or delete these lists.
[quoted text clipped - 9 lines]
>
> Thanks.

Reply to this Message

Katie - 16 Dec 2005 19:18 GMT

Hm. My Outlook 2000 does not show an "email accounts" option on the Tools
menu. Is there another place I should look?

Katie

> Remove them here:
> Tools > E-mail accounts > View or change existing directories or address
[quoted text clipped - 13 lines]
> >
> > Thanks.

Reply to this Message

Russ Valentine [MVP-Outlook] - 16 Dec 2005 19:51 GMT

Nice of you finally to reveal that you are using an unsupported Outlook
version :)
Please also reveal your mail support mode so we can provide an answer. If
you don't know, look at line 2 of Help | About in Outlook.
Please always provide your Outlook version with every question. Saves us all
some time.

Signature

Russ Valentine
[MVP-Outlook]

> Hm. My Outlook 2000 does not show an "email accounts" option on the Tools
> menu. Is there another place I should look?
[quoted text clipped - 23 lines]
>> >
>> > Thanks.

Reply to this Message

Katie - 16 Dec 2005 20:11 GMT

Hi, Russ.

Sorry - I'm floundering a bit here as I try to figure this one out. Yes,
I'm using Outlook 2000. The "About" page reads:

Microsoft Outlook 2000 SR-1 (9.0.0.3821)
Corporate or Workgroup

It also mentions Dataviz, Inc, www.dataviz.com or (203) 268-0300. When I
clicked on "Tech Support" it gives me another encyclopedia about where I can
get help. Should I pursue that or can you help me? Please?

Thanks. - Katie

> Nice of you finally to reveal that you are using an unsupported Outlook
> version :)
[quoted text clipped - 29 lines]
> >> >
> >> > Thanks.

Reply to this Message

Russ Valentine [MVP-Outlook] - 16 Dec 2005 20:15 GMT

OK. Then you should still be able to remove the outdated references to
Contacts Folders here:
Tools menu > Services > Highlight the Outlook Address Book service > Click
Properties >

Signature

Russ Valentine
[MVP-Outlook]

> Hi, Russ.
>
[quoted text clipped - 50 lines]
>> >> >
>> >> > Thanks.

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Katie - 16 Dec 2005 20:30 GMT

Arg. I did what you said and am still getting all of the old list names when
I click:

New Mail Message > To > Select Names

and then click to show the list of contacts from which to choose my names.
How can I make those disappear?

K.

> OK. Then you should still be able to remove the outdated references to
> Contacts Folders here:
[quoted text clipped - 54 lines]
> >> >> >
> >> >> > Thanks.

Reply to this Message

Russ Valentine [MVP-Outlook] - 16 Dec 2005 20:36 GMT

Did you see these folders and remove them from the list?
Have you restarted Outlook?

Signature

Russ Valentine
[MVP-Outlook]

> Arg. I did what you said and am still getting all of the old list names
> when
[quoted text clipped - 76 lines]
>> >> >> >
>> >> >> > Thanks.

Reply to this Message

Katie - 16 Dec 2005 22:19 GMT

Yes! And now it worked! : ) I did see the folders, remove them from the
list, and restart Outlook before my last message, but maybe I restarted it
too quickly, because it hadn't "taken" at the time of my last posting. I'm
going to write down these steps for future use!

Thank you for your patient assistance.

Any thoughts on why my computer keeps kicking me out of MS Internet
Explorer? I keep getting "error on page." I have version 6.0.2800.1106,
with cipher strength 128-bit. Anything I can do?

K.

> Did you see these folders and remove them from the list?
> Have you restarted Outlook?
[quoted text clipped - 78 lines]
> >> >> >> >
> >> >> >> > Thanks.

Reply to this Message

Russ Valentine [MVP-Outlook] - 16 Dec 2005 22:33 GMT

I know nothing about Internet Explorer. I don't even use a computer if I can
help it.
I bet they can help you in the IE groups, though.

Signature

Russ Valentine
[MVP-Outlook]

> Yes! And now it worked! : ) I did see the folders, remove them from the
> list, and restart Outlook before my last message, but maybe I restarted it
[quoted text clipped - 104 lines]
>> >> >> >> >
>> >> >> >> > Thanks.

Reply to this Message

Brian Tillman - 19 Dec 2005 16:36 GMT

> Please also reveal your mail support mode so we can provide an
> answer.

Has to be Corporate/Workgroup, since the OP said "public folders", implying
Exchange.

Signature

Brian Tillman

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