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MS Office Forum / Outlook / Contacts / December 2005

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Distribution list caused MAJOR FAULT!!!! a must read

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Orcas2369 - 20 Dec 2005 05:19 GMT
I am running Windows XP Home with Office 2003 on a 3 month old Sony VIAO
laptop. I have used Outlook a LOT.  I have 900 contacts in multiple folders.
Today I was cleaning out some old addresses and ran across a distribution
list that I no longer use.

----and then the fun began....
clicked on the distribution list just to see what was there before I deleted
it and Outlook froze. CTRL/alt/delete did nothing. After a few minutes
Outlook regained operation so I tried openning the Dist. list again...same
result.
After another few minutes I was able to close Outlook and reopen it. Then
navigated back to the dist list and right clicked and clicked 'open'--

The computer went dark and is unable to reboot.
Nothing has allowed me back into Windows. I get a "system disk failure'
message as soon as it boots. Cannot get to safe mode or anywhere else past
the initial "Viao" screen.

Anyone ever heard of this or have any thoughts?

Thanks all

'Befuddled in Boston'
Russ Valentine [MVP-Outlook] - 20 Dec 2005 10:31 GMT
So your theory is that a DL caused your hard drive to fail?
Not reported so far and not plausible.
Time to look at your warranty from Sony.
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Russ Valentine
[MVP-Outlook]

>I am running Windows XP Home with Office 2003 on a 3 month old Sony VIAO
> laptop. I have used Outlook a LOT.  I have 900 contacts in multiple
[quoted text clipped - 21 lines]
>
> 'Befuddled in Boston'
Brian Tillman - 20 Dec 2005 15:38 GMT
> ----and then the fun began....
> clicked on the distribution list just to see what was there before I
> deleted it and Outlook froze. CTRL/alt/delete did nothing. After a
> few minutes Outlook regained operation so I tried openning the Dist.
> list again...same result.

Your symptoms are more indicative of a hard drive issue than an Outlook
issue.
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Brian Tillman

 
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