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MS Office Forum / Outlook / Contacts / January 2006

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How do I save emails in Activities folder?

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secretariat - 20 Dec 2005 14:08 GMT
How do I save emails in Activities folder on Outlook Contacts?
Sue Mosher [MVP-Outlook] - 20 Dec 2005 14:13 GMT
There is no Activities folder (unless you created on by that name). The Activities page on a contact shows items in Outlook folders related to the current contact. For email folders, it shows messages to or from one of the contact's email addresses.

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Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> How do I save emails in Activities folder on Outlook Contacts?
secretariat - 20 Dec 2005 17:10 GMT
Sorry - I wasn't specific enough - how can I get emails to and from my
contacts to be listed on their Activities page.  All the Activities pages
listed for each contact are currently blank.

> There is no Activities folder (unless you created on by that name). The Activities page on a contact shows items in Outlook folders related to the current contact. For email folders, it shows messages to or from one of the contact's email addresses.
>
> > How do I save emails in Activities folder on Outlook Contacts?
Sue Mosher [MVP-Outlook] - 20 Dec 2005 19:09 GMT
Bring up the Properties dialog for the Contacts folder and go to the Activities page to check the settings for the Activities groups defned for tha folder and modify or create new ones to give you information from the folder(s) you're interested in.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Sorry - I wasn't specific enough - how can I get emails to and from my
> contacts to be listed on their Activities page.  All the Activities pages
[quoted text clipped - 3 lines]
>>
>> > How do I save emails in Activities folder on Outlook Contacts?
secretariat - 24 Dec 2005 20:33 GMT
I have found the Properties dialog for the Contacts folder, and gone to the
Activities page to check the settings for the Activities groups, as you
suggested.  However, the emails that I have sent and received are still not
listed on the Activities page for my contacts.  Any suggestions as to what I
should do now?

> Bring up the Properties dialog for the Contacts folder and go to the Activities page to check the settings for the Activities groups defned for tha folder and modify or create new ones to give you information from the folder(s) you're interested in.
>
[quoted text clipped - 5 lines]
> >>
> >> > How do I save emails in Activities folder on Outlook Contacts?
Sue Mosher [MVP-Outlook] - 18 Jan 2006 17:19 GMT
Are the email messages in question contained in the folders searched by the activities group?

Have the contacts changed email addresses?

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I have found the Properties dialog for the Contacts folder, and gone to the
> Activities page to check the settings for the Activities groups, as you
[quoted text clipped - 3 lines]
>
>> Bring up the Properties dialog for the Contacts folder and go to the Activities page to check the settings for the Activities groups defned for tha folder and modify or create new ones to give you information from the folder(s) you're interested in.

>> > Sorry - I wasn't specific enough - how can I get emails to and from my
>> > contacts to be listed on their Activities page.  All the Activities pages
[quoted text clipped - 3 lines]
>> >>
>> >> > How do I save emails in Activities folder on Outlook Contacts?
secretariat - 19 Jan 2006 12:37 GMT
Yes - the email messages are in the Sent and Deleted folders of my Inbox.  
However, they are not in the Activities folder of any of my contacts.  Thanks
so much for trying to solve this for me!

> Are the email messages in question contained in the folders searched by the activities group?
>
[quoted text clipped - 15 lines]
> >> >>
> >> >> > How do I save emails in Activities folder on Outlook Contacts?
Sue Mosher [MVP-Outlook] - 19 Jan 2006 14:52 GMT
What about the email addresses?

Basically, there is no "Activities folder." When you display a particular activities group for a contact, Outlook launches a search of the folders in that group for items that match the contact. For mail messages, the matching is done on the email address. If you change the address listed in the contact, you won't match items with the contact's earlier address.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Yes - the email messages are in the Sent and Deleted folders of my Inbox.  
> However, they are not in the Activities folder of any of my contacts.  Thanks
[quoted text clipped - 3 lines]
>>
>> Have the contacts changed email addresses?

>> >I have found the Properties dialog for the Contacts folder, and gone to the
>> > Activities page to check the settings for the Activities groups, as you
[quoted text clipped - 11 lines]
>> >> >>
>> >> >> > How do I save emails in Activities folder on Outlook Contacts?
secretariat - 19 Jan 2006 15:57 GMT
I understand that there is no 'activities folder'.  What I am referring to is
the 'Activities Tab' for each Contact.  I have not changed the address for
any email contact.  The problem is that in the past, I was able to click on
the Activitites Tab for each Contact, and see the emails for that Contact.  
Now, when I click on the Activities Tab for a Contact - I get the message
"There are no items to show in this view".  Even though I have just sent and
received emails from that Contact.  Mystery!

> What about the email addresses?
>
[quoted text clipped - 23 lines]
> >> >> >>
> >> >> >> > How do I save emails in Activities folder on Outlook Contacts?
Sue Mosher [MVP-Outlook] - 19 Jan 2006 17:25 GMT
I would try creating a new activities group that includes the folders you want to search and then switch to that group on the Activities tab. For troubleshooting purposes, you might also see if Advanced Find can locate the items you're interested in with a simple email address search.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I understand that there is no 'activities folder'.  What I am referring to is
> the 'Activities Tab' for each Contact.  I have not changed the address for
[quoted text clipped - 7 lines]
>>
>> Basically, there is no "Activities folder." When you display a particular activities group for a contact, Outlook launches a search of the folders in that group for items that match the contact. For mail messages, the matching is done on the email address. If you change the address listed in the contact, you won't match items with the contact's earlier address.

>> > Yes - the email messages are in the Sent and Deleted folders of my Inbox.  
>> > However, they are not in the Activities folder of any of my contacts.  Thanks
[quoted text clipped - 19 lines]
>> >> >> >>
>> >> >> >> > How do I save emails in Activities folder on Outlook Contacts?
 
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