Can't see Contact Subfolders when creating new mail message

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aldrhntr - 20 Dec 2005 16:56 GMT

Recently got upgraded to XP and Outlook 2003. Exported my contacts from
Outlook 2000 then imported them into Outlook 2003. I have the contacts
exactly as I did previously, with all my subfolders and information.
However, when I go to create a new email message and I click on the 'To:'
button, I can only see my top level Contacts folder. I cannot see any of my
subfolders within Contacts. I appreciate any suggestions to resolve this
issue.

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Vince Averello [MVP-Outlook] - 20 Dec 2005 17:00 GMT

Right click on the other contact folder, choose Properties, go to the
Outlook Address Book tab and check the "Show this folder as an email address
book" box

> Recently got upgraded to XP and Outlook 2003. Exported my contacts from
> Outlook 2000 then imported them into Outlook 2003. I have the contacts
[quoted text clipped - 4 lines]
> subfolders within Contacts. I appreciate any suggestions to resolve this
> issue.

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aldrhntr - 20 Dec 2005 17:07 GMT

Sorry everyone, please ignore this post. Continued searching and found
similar post and resolved my issue.

> Recently got upgraded to XP and Outlook 2003. Exported my contacts from
> Outlook 2000 then imported them into Outlook 2003. I have the contacts
[quoted text clipped - 3 lines]
> subfolders within Contacts. I appreciate any suggestions to resolve this
> issue.

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Brian Tillman - 20 Dec 2005 21:06 GMT

> Recently got upgraded to XP and Outlook 2003. Exported my contacts
> from Outlook 2000 then imported them into Outlook 2003.

Never export to or import from a PST. It's not needed and you lose data.

> I have the
> contacts exactly as I did previously, with all my subfolders and
> information. However, when I go to create a new email message and I
> click on the 'To:' button, I can only see my top level Contacts
> folder. I cannot see any of my subfolders within Contacts.

Right-click each contacts subfolder, choose Properties, select the Outlook
Address Book tab, and check the option labeled "Show this folder as an
e-mail Address Book".

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Brian Tillman

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