Phone numbers do not auto format

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bethisraelonline - 21 Dec 2005 17:57 GMT

I have outlook 2002 sp3. For some reason my contact phone numbers do no
auto format anymore, nor does the phone number details box come up whe
I click on the details button. Any suggestions

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Russ Valentine [MVP-Outlook] - 21 Dec 2005 18:51 GMT

Set the dialing location for your operating system correctly.

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Russ Valentine
[MVP-Outlook]

>
> I have outlook 2002 sp3. For some reason my contact phone numbers do not
> auto format anymore, nor does the phone number details box come up when
> I click on the details button. Any suggestions?

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bethisraelonline - 21 Dec 2005 21:56 GMT

..hmmm...my phone and modem control panel won't open. ideas as to why
is this the right place to set dialing location, anyhow

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Russ Valentine [MVP-Outlook] - 21 Dec 2005 22:17 GMT

That's the right place. Why it won't open is anyone's guess. Probably ought
to ask that one in one of the OS groups.

Signature

Russ Valentine
[MVP-Outlook]

>
> ..hmmm...my phone and modem control panel won't open. ideas as to why?
> is this the right place to set dialing location, anyhow?

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bethisraelonline - 22 Dec 2005 16:10 GMT

Ok, I'll try there. Thanks for the insight

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bethisraelonline - 22 Dec 2005 16:44 GMT

Here is the solution that solved my problem(s):

1. Outlook contacts would not auto-format the phone numbers and th
phone number details dialogue box would not open.
2. Phone and Modem options in control panel would not open

SYMPTOMS
If you try to start the Phone and Modem Options tool in Control Panel
you receive the following error message:
Phone and Modem control panel can not be opened. You may have a proble
starting telephony service.

CAUSE
This issue occurs if the Telephony service is not started or is no
configured correctly.

RESOLUTION
To resolve this issue, configure the Telephony service to use a manua
startup type. To configure the Telephony service to use a manua
startup type, follow these steps: 1. Click Start, click Run, typ
services.msc in the Open box, and then click OK.
2. Double-click Telephony.
3. On the General tab, click Manual in the Startup type box, and the
click OK.
4. Restart the computer.

Here is the link to this page
http://support.microsoft.com/kb/899871/en-us

Thanks to everyone for your assistance. I'm sure this will be of hel
to others as well

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Russ Valentine [MVP-Outlook] - 22 Dec 2005 21:41 GMT

Appreciate the follow up. Thanks.

Signature

Russ Valentine
[MVP-Outlook]

>
> Here is the solution that solved my problem(s):
[quoted text clipped - 28 lines]
> Thanks to everyone for your assistance. I'm sure this will be of help
> to others as well.

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