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MS Office Forum / Outlook / Contacts / February 2006Outlook 2000 export problem
When I try to export my contacts, Outlook terminates with an error. When I look in the event log, it gives an event ID of 1000. I never get any error messages except the generic one about a program has failed and must terminate. I have checked the Microsoft KB and could not find anything about this error. I have removed and reinstalled Office, installed the latest service pack and I still get the same error. Here is what I do: Click FIle Click Import/Export Select Export to a file Click Next and then Outlook terminates. I have sent the error report but I don't expect an answer. Any Help would be appreciated > When I try to export my contacts, Outlook terminates with an error. > When I look in the event log, it gives an event ID of 1000. I never > get any error messages except the generic one about a program has > failed and must terminate. What's the purpose of the export? Maybe there's another approach that can circumvent the problem.  SignatureBrian Tillman A couple of things to look at: #1 - If you have any kind of addins such as Anti-Spam programs - disable them and try it (have seen this issue reported where the person had McAfee Spam Killer installed - problem went away when it was disabled) #2 - Create a new profile and try your export again and see if it still occurs. If it does - recreate your original profile. These may not solve your problem but are at least worth checking/trying. Karl __________________________________________ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 "Power contact importers for MS Outlook '2000/2003" http://www.contactgenie.com > When I try to export my contacts, Outlook terminates with an error. When > I [quoted text clipped - 12 lines] > I have sent the error report but I don't expect an answer. > Any Help would be appreciated (1) I do not have any anti-spam programs running (2) How do I create a new profile in Outlook 2000? Is that a new .pst file from File-New? Back to the original question - why is Outlook crashing when I try to export something? Vince Radice > A couple of things to look at: > [quoted text clipped - 31 lines] > > I have sent the error report but I don't expect an answer. > > Any Help would be appreciated If you're not running in Corporate/Workgroup mode - then you won't have profiles. As for your question - answer= could be caused by any number of things (the 2 I mentioned solved the problem for 2 other people who reported the same Event ID issue in other forums). Could be as simple as your installation of Outlook having become corrupted for whatever reason or a 3rd party product interfering or, or, or......... Personally have never had any issues with exporting from any version of Outlook so from this point on will leave it to others if they have any other possible causes. Karl __________________________________________ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 "Power contact importers for MS Outlook '2000/2003" http://www.contactgenie.com > (1) I do not have any anti-spam programs running > [quoted text clipped - 46 lines] >> > I have sent the error report but I don't expect an answer. >> > Any Help would be appreciated > (2) How do I create a new profile in Outlook 2000? Is that a new > .pst file from File-New? That depends on how it's installed. If it is installed in Corporate/Workgroup mode, then the Mail applet in Control Panel will allow you to create a new profile. If it is installed in Internet Mail Only mode, then you have to edit the registry. Help>About will tell you the mode. > Back to the original question - why is Outlook crashing when I try to > export something? Again, it may be difficult to determine. Why not state the purpose of the export? SignatureBrian Tillman The purpose of the export is to import them into a different PIM. How can I find out why OUTLOOK is crashing? Would having Dr. Watson running capture anything useful? Thank you, Vince Radice > > (2) How do I create a new profile in Outlook 2000? Is that a new > > .pst file from File-New? [quoted text clipped - 9 lines] > Again, it may be difficult to determine. Why not state the purpose of the > export? > The purpose of the export is to import them into a different PIM. > [quoted text clipped - 20 lines] >> -- >> Brian Tillman > The purpose of the export is to import them into a different PIM. OK. I guess the export is necessary, then. > How can I find out why OUTLOOK is crashing? Would having Dr. Watson > running capture anything useful? Have you tried running Help>Detect and repair? You'll need your Outlook installation kit. SignatureBrian Tillman I tried the repair and got the same problem. Has the art of debugging a program from a dump been lost? I have been writing code for 40+ years and have always been able to debug my program failures from dumps. Does anyone from Microsoft look at these posts? Do they have access to the source and the ability to read a dump? Or is the soluton to problems, try to reinstall and if that doesn't work, buy the new version? Vince Radice > > The purpose of the export is to import them into a different PIM. > [quoted text clipped - 5 lines] > Have you tried running Help>Detect and repair? You'll need your Outlook > installation kit. |
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