Still having problems- display as contacts

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Sharon - 09 Oct 2003 14:05 GMT

Outlook 2000, on a network at work- I was able to click
on the e-mail in the contact and change the display, but
when I forward or send something and use my address book
to pick the addresses, it still shows first and last name,
not the e-mail display-as name. ideas??

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Russ Valentine [MVP-Outlook] - 09 Oct 2003 23:35 GMT

That's a different question. Now you're trying to sort the Outlook Address
Book, which has nothing to do with the Display Name.
Tools menu > Services > Highlight the Outlook Address Book service > Click
Properties > Set sort order

Signature

Russ Valentine
[MVP-Outlook]

> Outlook 2000, on a network at work- I was able to click
> on the e-mail in the contact and change the display, but
> when I forward or send something and use my address book
> to pick the addresses, it still shows first and last name,
> not the e-mail display-as name. ideas??

Reply to this Message

Sharon - 10 Oct 2003 13:56 GMT

When I tried this, I was able to get to properties, but
wasn't offered 'sort order'. What I got was an option
to 'show names by file-as', which I checked. I then went
back and change one contact's file-as name (say, John Doe
to John D), but when I went to send an email to him, the
name in the 'to' line still said 'John Doe(email)', even
thought the save-as and e-mail section name is John D.
What can I try next?

S

>-----Original Message-----
>That's a different question. Now you're trying to sort the Outlook Address
[quoted text clipped - 9 lines]
>
>.

Reply to this Message

Russ Valentine [MVP-Outlook] - 10 Oct 2003 23:24 GMT

That _is_ the sort order. You have to restart Outlook before you see any
changes.

Signature

Russ Valentine
[MVP-Outlook]

> When I tried this, I was able to get to properties, but
> wasn't offered 'sort order'. What I got was an option
[quoted text clipped - 22 lines]
> >
> >.

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