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MS Office Forum / Outlook / Contacts / January 2006

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Disappearing Contacts

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Tayven - 04 Jan 2006 03:36 GMT
Hi, one of our staff is using Outlook 2003 with a contact list which is
stored on the exchange server.
Another staff member including myself is trying to add contacts to this list
but when we click
Action > Add New Contact. Enter the contacts details and click save and
close it will appear for a second or two and then disappear. It cannot be
found in a search either.

Thanks for your help
Cheers,
Tayven.
Sue Mosher [MVP-Outlook] - 18 Jan 2006 17:03 GMT
Is this contact list in a mailbox or a public folder?

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Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Hi, one of our staff is using Outlook 2003 with a contact list which is
> stored on the exchange server.
[quoted text clipped - 7 lines]
> Cheers,
> Tayven.
Tayven - 18 Jan 2006 23:11 GMT
Public Folder

> Is this contact list in a mailbox or a public folder?
>
[quoted text clipped - 9 lines]
> > Cheers,
> > Tayven.
Sue Mosher [MVP-Outlook] - 19 Jan 2006 21:02 GMT
I don't see any Action | Add New Contact command when I'm looking at the list of contacts in a public folder. Where are you seeing that command?

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Public Folder
>
>> Is this contact list in a mailbox or a public folder?

>> > Hi, one of our staff is using Outlook 2003 with a contact list which is
>> > stored on the exchange server.
[quoted text clipped - 7 lines]
>> > Cheers,
>> > Tayven.
Tayven - 19 Jan 2006 22:23 GMT
There is an "Actions" Menu in Outlook 2003. One of the sub menus is "New
Contact". You could also press "Ctrl N" or "right click New Contact".
Theres no need to get entirely specific on what I have written you know what
I mean. Please have a go at answering my question.

> I don't see any Action | Add New Contact command when I'm looking at the list of contacts in a public folder. Where are you seeing that command?
>
[quoted text clipped - 13 lines]
> >> > Cheers,
> >> > Tayven.
Sue Mosher [MVP-Outlook] - 19 Jan 2006 23:42 GMT
Again, I don't see that when I'm looking at a public contacts folder. Ctrl+N, yes, but not Actions | New Contact. That's why I'm trying to pin down the exact steps you're following.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> There is an "Actions" Menu in Outlook 2003. One of the sub menus is "New
> Contact". You could also press "Ctrl N" or "right click New Contact".
[quoted text clipped - 18 lines]
>> >> > Cheers,
>> >> > Tayven.
 
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