List the steps you are using. If, indeed, you click on the To: button, all
potential electronic recipients appear in the address book and you can
select any one you want. You must be using some other method.

Signature
Russ Valentine
[MVP-Outlook]
> We have been used to chooing a recipient from the To: tab
> for ages but a new employee has asked why if there are
[quoted text clipped - 15 lines]
>
> Derek Cross