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MS Office Forum / Outlook / Contacts / January 2006

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why did I lose all Contacts when I upgraded from 2000 to 2002?

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EYESITEINTERNET - 06 Jan 2006 00:36 GMT
When I upgraded from outlook 2000 to 2002: I click on Contacts and it says
"Unable to display folder. The folder is full."

where did all my contacts go?

When I do a Find / Search In: "Contacts" I can see all my contacts

Address book is empty

just before I upgraded, I exported my contacts to a Windows CSV file, but I
cant import it

Help!
Russ Valentine [MVP-Outlook] - 06 Jan 2006 01:18 GMT
How did you migrate your data when you upgraded?
Upgrade installations do not work with Outlook unless you create a new
profile after the upgrade.
Signature

Russ Valentine
[MVP-Outlook]

> When I upgraded from outlook 2000 to 2002: I click on Contacts and it says
> "Unable to display folder. The folder is full."
[quoted text clipped - 10 lines]
>
> Help!
EYESITEINTERNET - 06 Jan 2006 01:54 GMT
Thanks Russ...

I exported the contacts to a .csv flat file. Can I copy it to a diff folder
so Outlook 2002 will see it?

What if I re-install Outlook 2000 and start over: How should I archive /
Export / save/...the Contacts+Email, etc so I will have all appear correctly
in 2002?

I also tried syncing my old IPAQ and told it to send all "new" contacts to
the PC, but all contacts were synced: The contacts were there, I just cant
see them...

Also, I did a "Find" the letter "a" in the Contacts Folder and could see a
huge pile of contacts come up in the results window..they look good there too!

> How did you migrate your data when you upgraded?
> Upgrade installations do not work with Outlook unless you create a new
[quoted text clipped - 13 lines]
> >
> > Help!
Russ Valentine [MVP-Outlook] - 06 Jan 2006 03:15 GMT
You should simply save your Outlook data file. Then create a new profile and
set it to use your previous data file. These instructions work for Outlook
2002:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Signature

Russ Valentine
[MVP-Outlook]

> Thanks Russ...
>
[quoted text clipped - 34 lines]
>> >
>> > Help!
EYESITEINTERNET - 06 Jan 2006 18:21 GMT
Thank You for the reply...

How to "simply save"? In Outlook 2000, do I

1) Export to a file...if so which format? I already have it in Win .csv

2) Archive to a .pst...I did that and got a 216Meg file

3) Do both, because I will need both?

Do you have instructions for creating a new profile in 2002?

> You should simply save your Outlook data file. Then create a new profile and
> set it to use your previous data file. These instructions work for Outlook
[quoted text clipped - 38 lines]
> >> >
> >> > Help!
Russ Valentine [MVP-Outlook] - 06 Jan 2006 18:31 GMT
Just copy your Outlook Data File (PST File) like the article tells you.
There's also a lot of information here:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm

The instructions for creating profiles vary with each version of Outlook so
here are some links to articles that explain how to create a new Outlook
profile:
Outlook 2003, http://support.microsoft.com/default.aspx?scid=KB;EN-US;829918
Outlook 2002, http://support.microsoft.com/default.aspx?scid=KB;EN-US;287072
Outlook 2000, http://support.microsoft.com/default.aspx?scid=KB;EN-US;195718

Signature

Russ Valentine
[MVP-Outlook]

> Thank You for the reply...
>
[quoted text clipped - 59 lines]
>> >> >
>> >> > Help!
 
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