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MS Office Forum / Outlook / Contacts / January 2006contact information disappeared from address book
Outlook 2000 (not Corporate or Workgroup ), MS office XP pro, Win XP Pro. The address book is empty (after it included until now the full contact information), apart from individual names that I can add. In the outlook folder list> contacts> right button> properties> outlook address book tab> show this folder...it is marked with a fainted grey v.mark. I can`t change this mark and make it black. Please help Eytan You aren't using a full version of Outlook and are not using the Outlook Address Book service. You are using Outlook Express' address book service. Make sure sharing is enabled in OE's address book.  SignatureRuss Valentine [MVP-Outlook] > Outlook 2000 (not Corporate or Workgroup ), MS office XP pro, Win XP > Pro. [quoted text clipped - 9 lines] > > Eytan Thanks Russ .Data sharing option in theOE was enabled. The address book I see in the OE is the same one I see in the OL How can I tell which service (OE or OL) is being used? Since the address book is almost empty anyway, what sholud I do in order to start it fresh? How do I enable the OL address book service? I guess it did function until lately, since I did have the full contacts information in my address book. Eytan > .Data sharing option in theOE was enabled. > The address book I see in the OE is the same one I see in the OL > How can I tell which service (OE or OL) is being used? When you share the address book between OE and OL, I believe you are looking at OL's Contacts folder. > Since the address book is almost empty anyway, what sholud I do in > order to start it fresh? Empty your Contacts folder. DO not add contacts from the Address Book interface. Use the Contacts folder for that. > How do I enable the OL address book service? I guess it did function > until lately, since I did have the full contacts information in my > address book. For Outlook 2000 IMO mode, I believe the address book service is there automatically. SignatureBrian Tillman |
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