contact notes aren't saved in Outlook 2003

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cpututor - 10 Jan 2006 06:50 GMT

I have a fairly new install of Office 2003, and when I enter a note in the
Contact record, sometimes it is saved with the record, and sometimes not. I
actually had one that I had pasted info into three times only to have it
disappear, then later it showed up! I also have a Pocket PC with Activesync
4.1 and Windows Mobile 5

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Diane Poremsky [MVP] - 10 Jan 2006 13:28 GMT

what does active sync do when you have conflicts? it could be replacing the
outlook copy with the ppc copy. Also - if you have more than one contacts
folder, do you have duplicate contacts?

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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>I have a fairly new install of Office 2003, and when I enter a note in the
> Contact record, sometimes it is saved with the record, and sometimes not.
[quoted text clipped - 3 lines]
> Activesync
> 4.1 and Windows Mobile 5

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cpututor - 10 Jan 2006 16:06 GMT

I do have more than one contacts folder at the moment, as I have just
imported a number of contacts from Act! from my Palm. they are in a second
contacts folder (not under the main one). The behaviour happens even when the
PPc isn't in its cradle or when the usb is unplugged. Also, when I do have
the device plugged in, I am getting 'desktop overwrites handheld' on
appointments at least.

> what does active sync do when you have conflicts? it could be replacing the
> outlook copy with the ppc copy. Also - if you have more than one contacts
[quoted text clipped - 7 lines]
> > Activesync
> > 4.1 and Windows Mobile 5

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cpututor - 11 Jan 2006 22:25 GMT

since my last reply, I had an error (crash) and that automatically suggested
checking for more info. I did that, and discovered an update or two
available. Downladed the updates, and now the sync is working properly (as in
syncing both ways.) There are some features that I think are seriously
missing, but that for another (new) post. Thanks for responding.

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