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MS Office Forum / Outlook / Contacts / January 2006

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Addresses in contacts folder not in address book

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Eric Blitzer - 23 Jan 2006 20:51 GMT
Windows 2000
Office 2000
All service packs installed

I have names and addresses in my contacts folder but none in my address
book.  When I try to use address book the "Show Names In" is blank with no
options to select the "Contacts" folder.
Russ Valentine [MVP-Outlook] - 23 Jan 2006 21:02 GMT
You need to post a more accurate account of your version: include your mail
support mode (line 2 of Help | About if you don't know).
Signature

Russ Valentine
[MVP-Outlook]

> Windows 2000
> Office 2000
[quoted text clipped - 3 lines]
> book.  When I try to use address book the "Show Names In" is blank with no
> options to select the "Contacts" folder.
Eric Blitzer - 24 Jan 2006 15:22 GMT
Thanks Russ for your quick response.  I hope this is what you need.
Microsoft outlook 2000 sp3 (9.0.0.6627)
Internet mail Security update

> You need to post a more accurate account of your version: include your mail
> support mode (line 2 of Help | About if you don't know).
[quoted text clipped - 5 lines]
> > book.  When I try to use address book the "Show Names In" is blank with no
> > options to select the "Contacts" folder.
Russ Valentine [MVP-Outlook] - 24 Jan 2006 15:33 GMT
That doesn't fit. Internet Mail Only does not use the Outlook Address Book
and contains no "Show Names From" box. It uses the Windows Address Book.
Describe again what you see in the Address Book view.
Signature

Russ Valentine
[MVP-Outlook]

> Thanks Russ for your quick response.  I hope this is what you need.
> Microsoft outlook 2000 sp3 (9.0.0.6627)
[quoted text clipped - 11 lines]
>> > no
>> > options to select the "Contacts" folder.
Eric Blitzer - 24 Jan 2006 16:03 GMT
In the Contacts folder the names and email addresses are there.  The Outlook
address book is empty.  I hope I am explaining this correctly.

> That doesn't fit. Internet Mail Only does not use the Outlook Address Book
> and contains no "Show Names From" box. It uses the Windows Address Book.
[quoted text clipped - 14 lines]
> >> > no
> >> > options to select the "Contacts" folder.
Russ Valentine [MVP-Outlook] - 24 Jan 2006 16:43 GMT
You are, but you aren't using the Outlook Address Book in that version. You
are using the Windows Address Book so the problem is not with Outlook.
That's why it makes no sense that you said the Address Book has a "Show
Names From" dropdown. Only the Outlook Address Book has that, not the
Windows Address Book. Please verify which version you are really using by
looking at Help | About in the _Address Book_ this time, not the application
itself.
Signature

Russ Valentine
[MVP-Outlook]

> In the Contacts folder the names and email addresses are there.  The
> Outlook
[quoted text clipped - 21 lines]
>> >> > no
>> >> > options to select the "Contacts" folder.
 
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