I have exported contacts into a .pst file, and transferred this to a new
desktop. Imported the pst file into outlook 2002 on new desk top
But when writing e-mails, no contacts show in the contacts folder(although
they are there when i click on the contacts folder). also when right
clicking on contacts folder and clicking on "write new message" i get the
message:
Error creating new mail!! this may be caused by an incorrect e-mail address
for a contact or an invalid name for a distribution list.
I can remedy the defeft by going into the contact card and re-writing the
e-mail address, but as i have around many contacts, i'm averse to doing this.
I have also checked that the contacts folder is checked to use as an address
book
any advice please?
Brian Tillman - 28 Jan 2006 19:54 GMT
> I have exported contacts into a .pst file, and transferred this to a
> new desktop.
Why did you not just transfer the original PST. Exporting/importing is
never the proper way to transfer data between Outlook instances.
> Imported the pst file into outlook 2002 on new desk top
> But when writing e-mails, no contacts show in the contacts
[quoted text clipped - 10 lines]
> address book
> any advice please?
You may have damaged your mail profile by the way you transferred your data.
If you still have the PST you transported, open it in Outlook with
File>Open>Outlook Data File. You'll then have access to all the data it
contains and can use drag/drop to move or copy it to the default folder.

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Brian Tillman