Why can't I get a CONTACTS folder when I create a new .PST

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JohnPod - 29 Jan 2006 02:43 GMT

I'm trying to create a .PST file for my Mother-in-Law (some danger involved
here).

When I create the file, and open it in Outlook, there is no CONTACTs folder.
I've looked through help, and anyplace else I can find. no joy in the text.

Any help? Why isn't there a contacts folder in the .pst file? How can I
make it happen?

I tried creating a "contacts" folder, but it really isn't a contacts folder.

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Milly Staples [MVP - Outlook] - 29 Jan 2006 03:52 GMT

If Outlook 2003, click on the folders icon, not the mail icon.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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After furious head scratching, JohnPod asked:

| I'm trying to create a .PST file for my Mother-in-Law (some danger
| involved here).
[quoted text clipped - 8 lines]
| I tried creating a "contacts" folder, but it really isn't a contacts
| folder.

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JohnPod - 30 Jan 2006 03:14 GMT

I fixed it - really stupid. Needed to do "file, new" and specify that I
wanted a folder to store contacts.

Really stupid, but working now.

> I'm trying to create a .PST file for my Mother-in-Law (some danger involved
> here).
[quoted text clipped - 6 lines]
>
> I tried creating a "contacts" folder, but it really isn't a contacts folder.

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Judy Gleeson MVP - Outlook - 30 Jan 2006 03:35 GMT

VERY common - even when in the classroom I show people how to do it, they
race ahead and make email folder after email folder!

Judy Gleeson - MVP Outlook
Acorn Training and Consulting
Canberra, Australia

see what Outlook training can do to improve productivity:
www.acorntraining.com.au/pdfdocs/ProductivITwithOutlook.pps

www.acorntraining.com.au/productivit.htm

> I fixed it - really stupid. Needed to do "file, new" and specify that I
> wanted a folder to store contacts.
[quoted text clipped - 11 lines]
> >
> > I tried creating a "contacts" folder, but it really isn't a contacts folder.

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Brian Tillman - 30 Jan 2006 17:02 GMT

> I'm trying to create a .PST file for my Mother-in-Law (some danger
> involved here).
>
> When I create the file, and open it in Outlook, there is no CONTACTs
> folder. I've looked through help, and anyplace else I can find. no
> joy in the text.

When you first add a PST, if it is not the default delivery location, it
will contain only the Deleted Items folder. You can either add a Contacts
folder yourself (File>New>Folder), or make the new PST the delivery
location. That will cause Outlook to populate it with all the default
folders.

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Brian Tillman

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