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MS Office Forum / Outlook / Contacts / February 2006

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Multiple Contacts Folders

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BJ9 - 31 Jan 2006 20:19 GMT
We are using Outlook 2002 with Exchange 2003.  We migrated one of our people
to a new machine.  When he goes to send a new e-mail, there are three
Contacts folders under Outlook Address Book.  Only one has the data in it,
one is blank and the third gives an error message when it tries to open.

Is there any way to delete the two folders that have no data in them.  FYI,
there is only one Contacts folder in the folder list under Outlook Today.

Thanks
Brian Tillman - 31 Jan 2006 21:13 GMT
> We are using Outlook 2002 with Exchange 2003.  We migrated one of our
> people to a new machine.  When he goes to send a new e-mail, there
[quoted text clipped - 3 lines]
>
> Is there any way to delete the two folders that have no data in them.

Tools>E-mail Accounts>View or change existing directories or address
books>Next.  Select Outlook Address Book and click Change.  Remove the bad
folders there.
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Brian Tillman

BJ9 - 01 Feb 2006 20:23 GMT
Thanks, I did try that but I don't get the folders.  This takes me to our
Exchange Server Settings.  Even when I go to advanced settings I just get
more Exhange Server Settings and no way to delete extra folders.

Is there anything else I can try??

> > We are using Outlook 2002 with Exchange 2003.  We migrated one of our
> > people to a new machine.  When he goes to send a new e-mail, there
[quoted text clipped - 7 lines]
> books>Next.  Select Outlook Address Book and click Change.  Remove the bad
> folders there.
Brian Tillman - 01 Feb 2006 23:00 GMT
> Thanks, I did try that but I don't get the folders.  This takes me to
> our Exchange Server Settings.  Even when I go to advanced settings I
> just get more Exhange Server Settings and no way to delete extra
> folders.

You didn't mark the "View or change existing directories or address books"
radio button.  You left the selection on "View or change existing e-mail
accounts"
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Brian Tillman

 
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