Contact List not showing in Address Book

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Scott - 07 Feb 2006 01:26 GMT

Running Outlook 2003 via Citrix for multiple users and have imported address
books from Lotus Notes into Exchange. When trying to enable the Contacts
Properties to add to Outlook address book, the option is greyed out. How can
this be enabled? Is this a GPO issue?

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Russ Valentine [MVP-Outlook] - 07 Feb 2006 02:05 GMT

Just add the Outlook Address Book Service to the profile.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Signature

Russ Valentine
[MVP-Outlook]

> Running Outlook 2003 via Citrix for multiple users and have imported
> address
> books from Lotus Notes into Exchange. When trying to enable the Contacts
> Properties to add to Outlook address book, the option is greyed out. How
> can
> this be enabled? Is this a GPO issue?

Reply to this Message

Scott - 07 Feb 2006 02:28 GMT

Thanks for the info, that did work, but how can I enable this for 180+ users?
My end users are not workflow savy...if you know what I mean!!! Thanks again
Russ!

> Just add the Outlook Address Book Service to the profile.
> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
[quoted text clipped - 5 lines]
> > can
> > this be enabled? Is this a GPO issue?

Reply to this Message

Russ Valentine [MVP-Outlook] - 07 Feb 2006 10:05 GMT

You should ask in an Exchange group on methods for deploying features group
wide.

Signature

Russ Valentine
[MVP-Outlook]

> Thanks for the info, that did work, but how can I enable this for 180+
> users?
[quoted text clipped - 13 lines]
>> > can
>> > this be enabled? Is this a GPO issue?

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