> In my Inbox, I clicked on TOOLS/ORGANIZE/USING COLORS. Then Color Messages
> from Smith,Jim in Red then I clicked on Apply Color. Is there
> somewhere I need to tell it not all Jim's? I didn't set any rules.
I think I've figured it out. Instead of telling it to color messages from
Smith,Jim in red, I told it to color messages from Jim Smith in red. After I
did that, all messages from Jim Jones went back to black. In the setup, it
says to click on a message from that person. When I did that, it showed up as
Smith,Jim(evidently that's how our Email is setup lastname,firstname
instead of firstname lastname). I'm thinking the instructions should tell you
to just type in the person's name.
> You might have unintentionally told it to color all messages from 'Jim's &
> 'Smith's. Can you use Jim's email address.
>
> > In my Inbox, I clicked on TOOLS/ORGANIZE/USING COLORS. Then Color Messages
> > from Smith,Jim in Red then I clicked on Apply Color. Is there
> > somewhere I need to tell it not all Jim's? I didn't set any rules.