Hi there,

I have "upgraded" from Outlook 2002---->2003. We imported the address book
from Outlook Express to 2002 and afterwards to 2003 and we also converted the
.pst file to the new 2003 format. Then, we have discovered that:

1.- Entering from Tools, we have an address book with two contacts folders,
one empty and the other one with all the mail contacts we imported, most of
them duplicated (or triplicated), but with different information.

2.- Looking at the Outlook 2003 folders, we have a "Contacts" folder with
also all the mail contacts info that we felt was the same as the one in the
address book (now we have discovered it isn't ;-( ).

Then, in order to do some "clean-up", we started to delete all the
duplicated entries in the "address book - contact" folder, in particular
those ones that seemed not to have the correct info.

We expected to have them also deleted from the "outlook contact" folder, but
surprising to us, they weren't.... Than our questions come:

a.- Why do we have the "empty folder" in the address book and can we delete
it in order to avoid confusions?

b.- Which "contact list" (address book or outlook one) are we really using
for our mailing sending ? is there any way we can discover and fix it?

c.- How can we have deleted the entried we delete in one of the contct list
deleted in the other? In other words, how can we synchronize both "contacts
lists"

Thanks for any help and best regards.

Javier