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MS Office Forum / Outlook / Contacts / April 2006Can not find contacts
when I try to find a contact it returns nothing. However, the advanced find returns it just fine. The contacts are in a public folder I copied the contacts to a PST and the search works fine. I copy some contacts into a new public folder and the find works fine. I copy all the contacts into a new PF and it finds nothing. Any ideas? Right click the Public Folder, Properties, Outlook Address Book, tick the show as an address book box. Judy Gleeson [MVP Outlook] Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! > when I try to find a contact it returns nothing. However, the advanced find > returns it just fine. > > The contacts are in a public folder > > I copied the contacts to a PST and the search works fine. > > I copy some contacts into a new public folder and the find works fine. > I copy all the contacts into a new PF and it finds nothing. > Any ideas? > I have already done. I have also unticked/reticked, etc. All to no avail. We are going crazy with this. Any ideas would be gratly appreciated. > Right click the Public Folder, Properties, Outlook Address Book, tick the > show as an address book box. [quoted text clipped - 18 lines] > > Any ideas? > > Click the address book icon in the toolbar - tools | Options and add the list of Contact folders you want to use and which order you want Outlook to look at them. Judy Gleeson [MVP Outlook] Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! >I have already done. I have also unticked/reticked, etc. All to no avail. We > are going crazy with this. Any ideas would be gratly appreciated. > > "Judy Gleeson MVP Outlook" wrote: > >> >> Right click the Public Folder, Properties, Outlook Address Book, tick the >> show as an address book box. >> >> >> Judy Gleeson [MVP Outlook] >> Acorn Training and Consulting >> www.acorntraining.com.au >> >> Everyone - turn on your Advanced Toolbars and learn how to use the Field >> Chooser and Group by Box!! >> >> >> "Joel_B" <JoelB@discussions.microsoft.com> wrote in message >> news:068D5627-72D0-495B-8F6B-3015B4C956D9@microsoft.com... >> > when I try to find a contact it returns nothing. However, the advanced >> find >> > returns it just fine. >> > >> > The contacts are in a public folder >> > >> > I copied the contacts to a PST and the search works fine. >> > >> > I copy some contacts into a new public folder and the find works fine. >> > I copy all the contacts into a new PF and it finds nothing. >> > Any ideas? >> > >> >> >> Hello, I have the same problem (described in thread "not able to search public contacts ...) I think its caused by one or more corrupted Contacts. Does anyone know a tool for verifying contacts? Thanks, Frank > Click the address book icon in the toolbar - tools | Options and add the > list of Contact folders you want to use and which order you want Outlook to [quoted text clipped - 47 lines] > >> > >> Frank, It works perfectly if If I copy all the contacts to a pst file and use the find. Coping it back to a new (and named differently) public folder does not solve the problem. That is why I do not think it is corruption. > Hello, > [quoted text clipped - 57 lines] > > >> > > >> I tried every combination that one could image ton no avail. > Click the address book icon in the toolbar - tools | Options and add the > list of Contact folders you want to use and which order you want Outlook to [quoted text clipped - 47 lines] > >> > >> I have the same issue. Has a solution been found ? cheers Ben > I tried every combination that one could image ton no avail. > [quoted text clipped - 49 lines] > > >> > > >> Ben, I still have no answer to this. If you get a solution, please let me know. Thanks, Joel > I have the same issue. Has a solution been found ? > [quoted text clipped - 55 lines] > > > >> > > > >> Hello, I have this same problem. We have some public folder contacts that will find perfectly find. But one particular public folder contacts folder will not find anything unless you use the advanced find. Copying the public folder contacts to your mailbox (online) or pst fixes it. But, if you move the "working" contacts folder from your mailbox of pst back to the Public folder, it stops working again. It must be something in the public folder itself - or in the views. HELP! MG2 > Ben, > [quoted text clipped - 62 lines] > > > > >> > > > > >> I have an update: Situation: **In Public folders we cannot do a regular FIND function on a Public Folder Contact. **This Public Contacts Folder contains embedded appointments as attachments. **I cannot open these embedded appointments (I'm an exchange administrator). **Advanced find works but regular find returns no entries when it should. **I must keep this original Public Folder(if Possible) as it is linked to our Blackberry synchronization and favourites. Proven: If you export the "Problem Public Contacts Folder" to a PST file and open it in your mailbox, the Find feature can find any contact. The embedded appointments are retained but I still cannot open them. If you copy this folder to the Public Folder Store, Find works - but I have to keep the original folder so this is not a solution for me. Proven: If you Export the "Problem Public Contacts Folder" to a CSV file and import it back into a contact folder in your mailbox then copy that to the Public folder store - the Find feature can find any contact but all attachments are stripped. Proven: For some reason, if I search by company name it returns all users - meaning find is working. If I remove the company name from a user, they are not returned in the find results. Is the find searching in another field that is not first name or last name? Any ideas out there? MG2 Proven: > Hello, I have this same problem. > [quoted text clipped - 76 lines] > > > > > >> > > > > > >> |
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