Possibly because the name is not stored by Outlook in separate FIrst Name and Last Name fields. A look at the All Fields page of the items in question should shed some light on that.

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> We have several employees who have a large amount of contacts in Outlook
> (1,000 or so) that had various "file as" settings. We have followed
[quoted text clipped - 9 lines]
> We are using Outlook XP (2002) and are viewing them using the "Phone List"
> view.
pmsimp - 22 Feb 2006 21:52 GMT
Thanks Sue. But we had checked that as well, and they are in fact in
different fields. :o)
Any other possible suggestions? Thanks again.
> Possibly because the name is not stored by Outlook in separate FIrst Name and Last Name fields. A look at the All Fields page of the items in question should shed some light on that.
>
[quoted text clipped - 11 lines]
> > We are using Outlook XP (2002) and are viewing them using the "Phone List"
> > view.
Sue Mosher [MVP-Outlook] - 22 Feb 2006 22:06 GMT
The user might have manually set File As to a desired value on those contacts.

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Thanks Sue. But we had checked that as well, and they are in fact in
> different fields. :o)
[quoted text clipped - 16 lines]
>> > We are using Outlook XP (2002) and are viewing them using the "Phone List"
>> > view.