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Leslie - 23 Feb 2006 19:40 GMT

I moved my outlook account from my desktop to my laptop. Both were running
Windows XP/Outlook 2003. I used Save My Settings Wizard as suggested.
Outlook is working fine, but I cannot find my contacts. They seem to be
there because the email addresses will fill in the "To" line when I start
typing a name that was in my address book, but when I open my address book or
contacts folder, both are empty. I did not have a .pab file, but my .pst
files were moved and appear to be updated whenever I am in Outlook. Also,
.pst files are not set on read-only and the box is checked to 'Show this
folder as an email address book' in the Contacts, Properties, Outlook Address
Book option. Finally, I noticed that I have 2 outlook.pst files that are
being updated: C:\my documents\outlook.pst (1.5 MB) and c:\documents and
settings\username\local settings\application
data\microsoft\outlook\outlook.pst (256KB). Any suggestions would be
greatly appreciated!

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Brian Tillman - 23 Feb 2006 21:12 GMT

> I moved my outlook account from my desktop to my laptop. Both were
> running Windows XP/Outlook 2003. I used Save My Settings Wizard as
> suggested. Outlook is working fine, but I cannot find my contacts.

They're in your Contacts folder as they should be, I imagine.

> They seem to be there because the email addresses will fill in the
> "To" line when I start typing a name that was in my address book,

This is unrelated to your Contacts or the address book. This is the
autocompletion cache.

> but
> when I open my address book or contacts folder, both are empty. I
> did not have a .pab file, but my .pst files were moved and appear to
> be updated whenever I am in Outlook.

SInce your Contacts folder is in exactly the same PST as your Inbox,
Calendar, and every other folder you have, then the only conclusion is that
somehow you did not transfer the data correctly.

> Also, .pst files are not set on
> read-only and the box is checked to 'Show this folder as an email
[quoted text clipped - 4 lines]
> data\microsoft\outlook\outlook.pst (256KB). Any suggestions would
> be greatly appreciated!

If you click File>Data File Management, do you see both of those files? If
not. which one do you see?

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Brian Tillman

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Leslie - 25 Feb 2006 15:55 GMT

Well, in file>data file management I see the following:
Personal Folders c:\documents and settings\'username'\My
Documents\outlook.pst
Archive Folders c:\documents and settings\'2nd username'\local
settings\Application Data\Microsoft\Outlook\outlook.pst

The other pst file is in:
c:\documents and settings\username\local settings\application
data\microsoft\outlook\Outlook.pst but it has not been modified since I ran
the Save My Settings wizard. Also, this is a much smaller file than the
personal folders file.

I didn't mention this before, because I didn't care whether they moved or
not, but after reading other posts, I now think it may be signficant that I
also do not see any of my inbox, sent mail, etc. from the outlook account on
my desktop. Any ideas?
Thank you.

> > I moved my outlook account from my desktop to my laptop. Both were
> > running Windows XP/Outlook 2003. I used Save My Settings Wizard as
[quoted text clipped - 28 lines]
> If you click File>Data File Management, do you see both of those files? If
> not. which one do you see?

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Brian Tillman - 27 Feb 2006 14:48 GMT

> Well, in file>data file management I see the following:
> Personal Folders c:\documents and settings\'username'\My
> Documents\outlook.pst
> Archive Folders c:\documents and settings\'2nd username'\local
> settings\Application Data\Microsoft\Outlook\outlook.pst

These, then, are the active PSTs in your mail profile and the only ones that
should contain the data with which Outlook is working.

> The other pst file is in:
> c:\documents and settings\username\local settings\application
> data\microsoft\outlook\Outlook.pst but it has not been modified
> since I ran the Save My Settings wizard. Also, this is a much
> smaller file than the personal folders file.

I don't think Outlook is working with this PST at all.

> I didn't mention this before, because I didn't care whether they
> moved or not, but after reading other posts, I now think it may be
> signficant that I also do not see any of my inbox, sent mail, etc.
> from the outlook account on my desktop.

Go back to your desktop, then, have Outlook tell you which PST it's using
for your default folders (right-click the root of your default folders,
choose Properties, click Advanced to read it), close Outlook on the desktop
and copy that PST to your other PC. Open it in that Outlook with
FIle>Open>Outlook Data File.

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Brian Tillman

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Leslie - 28 Feb 2006 16:39 GMT

Thank you very, very much! All is working now and I've got my address book
displaying my contacts!

> I moved my outlook account from my desktop to my laptop. Both were running
> Windows XP/Outlook 2003. I used Save My Settings Wizard as suggested.
[quoted text clipped - 10 lines]
> data\microsoft\outlook\outlook.pst (256KB). Any suggestions would be
> greatly appreciated!

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