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MS Office Forum / Outlook / Contacts / February 2006

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personal address book record missing

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Benson Au - 24 Feb 2006 03:14 GMT
My records in the Personal Address Book are suddenly missing. They are not in
the Contacts folder.
How can I get them back ?
Russ Valentine [MVP-Outlook] - 24 Feb 2006 03:54 GMT
Outlook has not used a Personal Address Book for years. Why were you? List
the steps you used to "lose" your Contacts. Be sure to include your Outlook
version.
Signature

Russ Valentine
[MVP-Outlook]

> My records in the Personal Address Book are suddenly missing. They are not
> in
> the Contacts folder.
> How can I get them back ?
Benson Au - 24 Feb 2006 10:31 GMT
Hi Russ,

I am currectly using Outlook 2002.
When I click the icon 'Address Book', I choose the 'Personal Address Book'
in below of 'Global Address List'.  I had some record store in the 'Personal
Address Book'  that I have a file in PAB store in my D:\Exchange folder.
Now the file seems an empty file with only 32 KB.

I hope you get what I wrote in the above step.

Benson Au

> Outlook has not used a Personal Address Book for years. Why were you? List
> the steps you used to "lose" your Contacts. Be sure to include your Outlook
[quoted text clipped - 3 lines]
> > the Contacts folder.
> > How can I get them back ?
Russ Valentine [MVP-Outlook] - 24 Feb 2006 11:37 GMT
I see. Outlook abandoned the PAB as an information store years ago in favor
of Contact Folders. I know of no methods for repairing or recovering PAB
files. Have you checked with your Exchange administrator to see if your PAB
was included in the backup of your Exchange mailbox?
Signature

Russ Valentine
[MVP-Outlook]

> Hi Russ,
>
[quoted text clipped - 19 lines]
>> > the Contacts folder.
>> > How can I get them back ?
Sue Mosher [MVP-Outlook] - 24 Feb 2006 14:02 GMT
Since the .pab is a separate file stored locally, it wouldn't be backed up with the mailbox on the server.

It does sound like this .pab may be damaged, though, and as you say, there's no repair tool. It would have been better to have imported its data into Outlook Contacts long ago.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I see. Outlook abandoned the PAB as an information store years ago in favor
> of Contact Folders. I know of no methods for repairing or recovering PAB
[quoted text clipped - 23 lines]
>>> > the Contacts folder.
>>> > How can I get them back ?
Russ Valentine [MVP-Outlook] - 24 Feb 2006 14:29 GMT
That's what I was afraid of. A Contacts Folder would have been, of course.
Signature

Russ Valentine
[MVP-Outlook]

Since the .pab is a separate file stored locally, it wouldn't be backed up
with the mailbox on the server.

It does sound like this .pab may be damaged, though, and as you say, there's
no repair tool. It would have been better to have imported its data into
Outlook Contacts long ago.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I see. Outlook abandoned the PAB as an information store years ago in favor
> of Contact Folders. I know of no methods for repairing or recovering PAB
[quoted text clipped - 27 lines]
>>> > the Contacts folder.
>>> > How can I get them back ?
 
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