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MS Office Forum / Outlook / Contacts / February 2006Why do some contacts appear twice on the list?
Ok, I've been searching all over for the answers and can't find them, so here goes. First off, before it's asked, I'm using Office XP on Windows XP Pro, and would have this same problem when I was using 2000 Pro for my OS. I hope someone knows how to correct this issue. When looking at the contact list itself, it's fine. Where I get the problem is when I am creating a new email and bring up the list for To or CC, any contact that I've edited will appear twice in that list. When I choose one of the two duplicating contacts to remove, half their information disappears from the remaining of the two. The only time I would edit anyone, obviously, is if any of their contact information changed. I always do the save and close after editing, and all looks good until I bring up the contacts in a new email. A contact appears for each electronic address (email & fax) that they've got. > Ok, I've been searching all over for the answers and can't find them, so > here [quoted text clipped - 17 lines] > all > looks good until I bring up the contacts in a new email. Well, if in the case of them having a seperate entry for each email or fax number, this would be true, and I would'nt be having a problem with it. The problem is after I edit their information, such as, they get a new email address or phone/fax number that replaces what I previously had entered. After editing to get the new/corrected information in there is when this occurs. However, like previously mentioned, it happens only when I'm bringing up the contact list from the To or Cc lines on new emails. It's frustrating when I'm trying to keep things organized and I have to bring up the contact cards to verify that it's what I need. > A contact appears for each electronic address (email & fax) that they've > got. [quoted text clipped - 20 lines] > > all > > looks good until I bring up the contacts in a new email. |
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