Getting contact list used for e-mail address

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Gary - 11 Mar 2006 07:15 GMT

I can see my contact list in the left pain but when I open a new e-mail and
click To: I do not see any of my contacts. I have looked at more than a few
listings concerning this issue but still can't get it to work. I replaced my
hard drive and copied the old pst file over the new pst file. I am using
Outlook 2003. I tried to right click on the contact list select properties,
select Outlook Address Book tab and check "Show this folder as an e-mail
Address Book" but that didn't work. I then tried going to Tools>e-mail
account>add new directory>next>Additional Address book>next>Outlook Address
Book>next but get "account or directory already exists" Any other ideas?

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Russ Valentine [MVP-Outlook] - 11 Mar 2006 10:40 GMT

"That didn't work" tells us nothing.
What did you do and what happened? Did you restart Outlook?
These are the instructions that work for everyone else:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

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Russ Valentine
[MVP-Outlook]

>I can see my contact list in the left pain but when I open a new e-mail and
> click To: I do not see any of my contacts. I have looked at more than a
[quoted text clipped - 9 lines]
> Address
> Book>next but get "account or directory already exists" Any other ideas?

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Russ Valentine [MVP-Outlook] - 11 Mar 2006 11:19 GMT

I'm also certain you read no instructions here that would have had you
overwrite your PST file. That corrupts your profile every time. If the above
does not work, you must create a new profile.

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Russ Valentine
[MVP-Outlook]

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