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MS Office Forum / Outlook / Contacts / March 2006Can't created groups or use addresses in contact list ...
I have a smiliar problem to Gary, I transferred contacts from an old computer with an older version of Outlook into Outlook XP using the export and import commands. I see the contacts but when I go to enter an address an the To field, it closes the window or is blank. I can manually type an addr. and send an email I just can't use any of the email addressses from my contact list. Nor can I create a distribution list. When I go to add a name all I get is a semi colon. Thanks, I'll also try the fix you gave gary.... Exporting and importing is never the correct way to transfer Outlook data. It's hard to tell from your description how much data you lost. If you open a Contact, does the email address appear correctly and resolved (i.e., underlined) in the email field? If so, then all you probably need to do is configure your Outlook Address Book: http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002  SignatureRuss Valentine [MVP-Outlook] >I have a smiliar problem to Gary, I transferred contacts from an old >computer [quoted text clipped - 10 lines] > > Thanks, I'll also try the fix you gave gary.... Also my outlook contacts was already listed as an addressbook > Exporting and importing is never the correct way to transfer Outlook data. > It's hard to tell from your description how much data you lost. [quoted text clipped - 17 lines] > > > > Thanks, I'll also try the fix you gave gary.... Also, as far as your distribution lists are concerned, they were definitely lost. They never survive export and import. SignatureRuss Valentine [MVP-Outlook] >I have a smiliar problem to Gary, I transferred contacts from an old >computer [quoted text clipped - 10 lines] > > Thanks, I'll also try the fix you gave gary.... No I can't create a D-List from current addressess. Yes, the addresses are underlined when I open one of the contacts. Outlook doesn't seem to recognize them. If I cut and paste into another email (ie. yahoo) they work fine .... > Also, as far as your distribution lists are concerned, they were definitely > lost. They never survive export and import. [quoted text clipped - 12 lines] > > > > Thanks, I'll also try the fix you gave gary.... You're posting very incomplete and inconsistent information. Time for you to state accurately how you transferred your data. State accurately what works now and what doesn't. Did you backup your data before you tried this transfer? SignatureRuss Valentine [MVP-Outlook] > No I can't create a D-List from current addressess. > Yes, the addresses are underlined when I open one of the contacts. [quoted text clipped - 20 lines] >> > >> > Thanks, I'll also try the fix you gave gary.... AS I tried to say, I used the export feature within OUtlook to export contacts into a pst file from an older version of Outlook onto a floppy and used the Import feature to transfer the contacts onto a newer version of Outlook on another PC. AS per Article ID : 286170 The contacts are there. when I look at their properties, they have an underline under the email address as if it's a valid link but the link doesn't work, They can be copied/pasted into the To field of a new message. However, when trying to type in the name, Outlook won't resolve the address and closes the new message window. In other words, the contacts appear within the addressbook when looking at it but when you dbl click to choose the name, it only shows a semi-colon. Now, I can't say this any better. A new mssage isn't using the addressbook to resolve email addresses. > You're posting very incomplete and inconsistent information. > Time for you to state accurately how you transferred your data. State [quoted text clipped - 24 lines] > >> > > >> > Thanks, I'll also try the fix you gave gary.... oops, wrong article # this is the one I use to transfer contacts Article ID : 287070 > AS I tried to say, I used the export feature within OUtlook to export > contacts into a pst file from an older version of Outlook onto a floppy and [quoted text clipped - 40 lines] > > >> > > > >> > Thanks, I'll also try the fix you gave gary.... So did you reconfigure your Outlook Address Book as I'd suggested? Remove it from your profile. Restart Outlook. Add it back and make sure the Contacts Folder that has the valid email addresses is the one you are displaying in your Outlook Address Book. SignatureRuss Valentine [MVP-Outlook] > AS I tried to say, I used the export feature within OUtlook to export > contacts into a pst file from an older version of Outlook onto a floppy [quoted text clipped - 47 lines] >> >> > >> >> > Thanks, I'll also try the fix you gave gary.... Sorry for the delay, that solution didn't work but I bit the bullet and opened the properties of each (only had 22) and cut and pasted the email addr. back in and all appears well. I can make D-Lists and have now started adding additional names. Thanks for your help. > So did you reconfigure your Outlook Address Book as I'd suggested? > Remove it from your profile. Restart Outlook. Add it back and make sure the [quoted text clipped - 51 lines] > >> >> > > >> >> > Thanks, I'll also try the fix you gave gary.... |
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