Importing contacts

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webladynor - 13 Mar 2006 13:58 GMT

I have copyied my contacts from one computer and am trying to import into
another. When I select import and excel. It asks me for a destination folder
but there are no folders to select.

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Russ Valentine [MVP-Outlook] - 14 Mar 2006 00:00 GMT

There's no information here.
Explain your steps more clearly. Include your Outlook version. State what
information store your Outlook profile is using.

Signature

Russ Valentine
[MVP-Outlook]

>I have copyied my contacts from one computer and am trying to import into
> another. When I select import and excel. It asks me for a destination
> folder
> but there are no folders to select.

Reply to this Message

webladynor - 14 Mar 2006 01:42 GMT

I am using Outlook 2003. I do not know what you mean by information store. I
have taken my task list and my contacts from one computer (doing an export to
excel) and am trying to import it to another computer.

To import:

I am selecting "import from another program or file"
then selecting " Excel" as the file that I am importing
I then select (from my hard drive my file)
It then displays a screen that says "Import a file" and "Select destination
folder"
But there is nothing to select. There are no folders listed.
I think I have a problem with my Outlook.

> There's no information here.
> Explain your steps more clearly. Include your Outlook version. State what
[quoted text clipped - 3 lines]
> > folder
> > but there are no folders to select.

Reply to this Message

Russ Valentine [MVP-Outlook] - 14 Mar 2006 02:59 GMT

You should never use export and import to transfer Outlook data.
The file you need is your Personal Folders file (*.pst) It's where all the
mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Signature

Russ Valentine
[MVP-Outlook]

>I am using Outlook 2003. I do not know what you mean by information store.
>I
[quoted text clipped - 21 lines]
>> > folder
>> > but there are no folders to select.

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webladynor - 14 Mar 2006 04:18 GMT

Thank You! I can't wait to try it.

> You should never use export and import to transfer Outlook data.
> The file you need is your Personal Folders file (*.pst) It's where all the
[quoted text clipped - 30 lines]
> >> > folder
> >> > but there are no folders to select.

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jbroyles - 27 Mar 2006 23:27 GMT

I have encountered the same problem and need a solution. Office 2003 Pro was
installed on a machine with XP Media & Office 2003 STD trial preinstalled.
Then Outlook 2003 was installed using a personal folders file . Everything
else apparently works (and has for over a year). When I try to import an
Excel spreadsheet of contacts into a folder, I get to the "select destination
folder" screen and there is no directory tree displayed. I can do the import
on another machine on my net and connect to it's PST file and copy the folder
to my PST just fine.

I did uninstall the office 2003 std, and uninstalled and reinstalled the
office 2003 pro & outlook 2003 with no improvement.

--jb
Jon Broyles

> There's no information here.
> Explain your steps more clearly. Include your Outlook version. State what
[quoted text clipped - 3 lines]
> > folder
> > but there are no folders to select.

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