Contacts by Company: get two separate sets of Company (none)

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RAMcKellin - 14 Mar 2006 15:32 GMT

When I sort Contacts by Company, I get two separate sets of "Company (none)"
and the rest of the company lists are accurate. How can I get these to be
one set? (They have different contacts in each list of 100+ "none"
companies.)

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Sue Mosher [MVP-Outlook] - 14 Mar 2006 15:44 GMT

Drag one set to the other. Repeat the other way if necessary.

The reason you have two sets is that one represents items for which the Company value was never set, while the other is those items whose Company was once some non-blank value but is now blank.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
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> When I sort Contacts by Company, I get two separate sets of "Company (none)"
> and the rest of the company lists are accurate. How can I get these to be
> one set? (They have different contacts in each list of 100+ "none"
> companies.)

Reply to this Message

RAMcKellin - 14 Mar 2006 18:11 GMT

Now I'm having difficulty dragging one set to the other. I've tried both
directions, both by dragging and by select, cut and paste, but they're not
moving. Please advise.

> Drag one set to the other. Repeat the other way if necessary.
>
[quoted text clipped - 4 lines]
> > one set? (They have different contacts in each list of 100+ "none"
> > companies.)

Reply to this Message

Sue Mosher [MVP-Outlook] - 14 Mar 2006 18:38 GMT

What exactly happens when you try? You should see a "tool tip" appear if you drag the items and hold the mouse over the target group.

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> Now I'm having difficulty dragging one set to the other. I've tried both
> directions, both by dragging and by select, cut and paste, but they're not
[quoted text clipped - 3 lines]
>>
>> The reason you have two sets is that one represents items for which the Company value was never set, while the other is those items whose Company was once some non-blank value but is now blank.

>> > When I sort Contacts by Company, I get two separate sets of "Company (none)"
>> > and the rest of the company lists are accurate. How can I get these to be
>> > one set? (They have different contacts in each list of 100+ "none"
>> > companies.)

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RAMcKellin - 14 Mar 2006 20:18 GMT

I've collapsed the groups and tried to drag the group from one to the other
and vice versa. I've selected the whole of one group and dragged to the
target group title. I've tried selecting one contact from a group and
pasting it into the other. Each of these has given me a "tool tip" (the
arrow with the box, right?) and when I release it over the target group
(either header or within the group) nothing moves.

> What exactly happens when you try? You should see a "tool tip" appear if you drag the items and hold the mouse over the target group.
>
[quoted text clipped - 10 lines]
> >> > one set? (They have different contacts in each list of 100+ "none"
> >> > companies.)

Reply to this Message

Sue Mosher [MVP-Outlook] - 05 Apr 2006 16:14 GMT

What version of Outlook? I can try to duplicate it here.

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> I've collapsed the groups and tried to drag the group from one to the other
> and vice versa. I've selected the whole of one group and dragged to the
[quoted text clipped - 17 lines]
>> >> > one set? (They have different contacts in each list of 100+ "none"
>> >> > companies.)

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pax - 06 May 2008 19:16 GMT

I'm using Outlook 2007. Same problem with Company name. I've tried dragging
one group to the other, by group or by individual. This has done nothing.

> What version of Outlook? I can try to duplicate it here.
>
[quoted text clipped - 19 lines]
> >> >> > one set? (They have different contacts in each list of 100+ "none"
> >> >> > companies.)

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Albert Bodamer - 11 Nov 2008 15:46 GMT

Has anybody discovered a resolution to this? I have the same issue. It
seems to be somehow related to contacts called on my WM 6.1 cell phone that
connects via activesync.

> I'm using Outlook 2007. Same problem with Company name. I've tried dragging
> one group to the other, by group or by individual. This has done nothing.
[quoted text clipped - 22 lines]
> > >> >> > one set? (They have different contacts in each list of 100+ "none"
> > >> >> > companies.)

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pax - 11 Nov 2008 16:02 GMT

I solved my problem by dragging one group of "none" to the other group of
"none", one at a time. Don't know why that worked, because it did not the
first time I tried it. Although I cannot prove it, it seems likely that the
source of the discrepancy was that some contacts were created in different
manners (for example, download vs. create from scratch).

> Has anybody discovered a resolution to this? I have the same issue. It
> seems to be somehow related to contacts called on my WM 6.1 cell phone that
[quoted text clipped - 26 lines]
> > > >> >> > one set? (They have different contacts in each list of 100+ "none"
> > > >> >> > companies.)

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Albert Bodamer - 11 Nov 2008 17:04 GMT

Yeah, I've read that's the recommended "solution," but that doesn't work for
me. They don't move to the other group, in either direction.

> I solved my problem by dragging one group of "none" to the other group of
> "none", one at a time. Don't know why that worked, because it did not the
[quoted text clipped - 32 lines]
> > > > >> >> > one set? (They have different contacts in each list of 100+ "none"
> > > > >> >> > companies.)

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